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Article Category: Highlights

Accelerating the Progress of Cancer Care:

Research, Treatment & Access

Republished Content: Atlanta Business Chronicle

Published on September 12, 2022

Last updated 02:10 PM September 12, 2022

Illustration of a physician looking at a test tube

This article was originally published on Atlanta Business Chronicle on August 19, 2022.

Cancer is the second-leading cause of death in the United States, with more than 600,000 people dying of cancer in the country in 2021. While the U.S. death rate, or the percentage of people dying from cancer, is decreasing — partly due to fewer people smoking — the number of cancer deaths is going up due to our aging population. All these statistics are behind the call to decrease cancer deaths by 50% in the next 25 years. Atlanta Business Chronicle recently talked with a panel of experts from Wellstar Health System and the American Cancer Society, headquartered in Atlanta, about ways to accelerate cancer care progress through scientific research, patient care, partnerships, early detection, diversity and inclusion, and local care.* (Remarks edited for clarity and brevity.)

Panelists & moderator

Moderated by David Rubinger, market president and publisher, Atlanta Business Chronicle.

Panelists from the cancer research event

*Wellstar partners with Northwest Georgia Oncology Centers to provide world class cancer care close to home.

Research & treatment

David Rubinger: Where are we today in the world of scientific research? Are we in a good place in terms of research dollars?

Kimberly Jackson: I think we’re in a good place, but we can always be doing better and that’s a fact. There’s no other nongovernmental, nonprofit organization in the United States that’s focused on finding the cause and cures for cancer like the American Cancer Society. We’re committed to continuously funding the best new and ongoing projects at institutions across the country. For instance, right now in Georgia, we are currently funding eight research multi-year grants that are totaling more than $6.3 million. In addition to funding and conducting research, we are mobilizing our grassroot network advocates to increase the funding for cancer research. We’re primarily supporting those investigators that are early in their career, who are doing the most innovative cancer discovery research.

Rubinger: While the aging population is causing the cancer deaths to increase, the average death rate for the population has actually decreased. What do you attribute recent successes to and how will we continue to fight cancer deaths in the future?

Dr. Steve McCune: The mission of the Wellstar and Northwest Georgia Oncology Centers partnership is to help cancer patients live longer by providing innovative therapies in their local communities. What we have seen in the last 10 years has revolutionized the treatment of certain cancers, particularly lung cancer and melanoma, with immunotherapy and targeted therapies, oral drugs that address a gene mutation. What may be a good way to think of that is it’s the Achilles heel for certain cancers: they have one gene that drives their growth. And there are, because of the research that has occurred, typically one or more drugs that may specifically treat that mutation and block it so that it no longer encourages the growth of cancer cells.

Next-generation sequencing makes it very easy and fast to sequence 400 to 500 genes in a tumor from an individual patient, so that you know exactly any gene mutations in that particular tumor. It’s the most individualized medicine you could have. That’s the reality and that’s very accessible for many patients.

Rubinger: Nicole, from the nursing standpoint on the front line with patients, how has immunotherapy changed the relationship between the patient and the healthcare provider psychologically?

Nicole Centers: From the patient care perspective, it’s very clear that patients are more involved in their care. They want to have more say in their care. When we can educate patients appropriately up front about all of their different options and their care along with their providers, they feel like they have more control. We know when patients feel more in control of their care, they’re more compliant to the plan of care. When it comes to immunotherapy and monoclonal antibodies that are given, they’re generally tolerated far better than chemotherapies of the past. That doesn’t mean everything can be treated with an immunotherapy or monoclonal antibody. However, when we have more options to give patients that they can tolerate better, then it kind of alleviates all of those nightmares of, “This is a horrific journey,” and, “It’s not going to work for me.” Overall, we have medicines that work with your body to fight the cancer in ways that we just haven’t had before.

Patient care & partnerships

Rubinger: The cancer “moonshot" is a term that excited everyone. Have you seen the concept of patient care change from when you first got into the field to where it is today?

McCune: I think it’s dramatically different. In some ways the moon shot has already happened and I'll explain what I mean by that.

Immunotherapy revolutionized the treatment of cancer. If you have a chemotherapy that kills 99% of cancer cells, well that means eventually that 1% keeps coming back. Immunotherapy can work for years, even after the actual immunotherapy has stopped. It’s not a vaccine, but it works in much the same way that a person’s own immune system actually can control or eliminate the cancer. I think that, in a sense, was the biggest game changer for the way that people were treated.

I started doing this about 20 years ago. And so most things that we treated were chemotherapy, very few things that were actually what we would have called targeted therapy or intelligently designed targeted therapy. The first drug was really coming out at that time called Gleevec, which treated CML (chronic myeloid leukemia.) I treated patients before that era who had to have a bone marrow transplant or they were basically going to die of CML. And now we think of CML as a condition that’s almost 100% survivable. We have eight different medicines that are commercially available for treating CML. It’s totally changed the future for some patients who would have had very poor outcomes otherwise.

Melanoma used to be very difficult to treat. Chemotherapy didn't work well. A treatment called Interleukin-2 worked for about 8% of patients and no one really knew why. It basically is an early immunotherapy but with a lot of toxicity. Now you have drugs like Opdivo, Yervoy, Keytruda, which are really the standard of care. Chemotherapy is rarely, if ever, used for melanoma.

There are antibody drug conjugates — something that basically has a payload on the monoclonal antibody, so it homes in on certain proteins on the outside of different cancer cells. That’s a way of delivering a toxin directly to the cancer cells with less impact on normal tissues.

There are companies all over the United States, from large to small, that are really driving the innovation in targeted therapies, antibody drug conjugates, so it’s an exciting time in oncology.

Wellstar has participated in trials for 15 years. In just the last three years, we have participated in cancer trials resulting in over 20 FDA approvals for either new medicines or new combinations of medicines. Usually, it is four to five years before something is FDA-approved. Now not everything’s approved, not everything works better, but it gives people hope and it gives them the chance to have cutting-edge therapies in their local communities.

Rubinger: Nicole, how have advances like these changed the psychology of talking with a patient with a cancer diagnosis?

Centers: I think it has changed. When I started in this field 20 years ago, we would say “the breast cancer down the hall" or “this is the breast cancer treatment.” Now we say, “the patient with breast cancer,” “the patient with lung cancer,” and we treat it as an illness that is part of the whole person, versus the whole person being the illness. That’s a different way that we think about things and that’s how we approach our patients differently when it comes to nursing.

There’s a very unique field inside of nursing called navigation. And one of the things that moonshot really promoted was something that we've been out here doing for a pretty good while, but it brought it to the center stage for all Americans to hear this word called a navigator. It meant someone that was going to guide you on your cancer journey. Several years ago, there was just one kind of navigator and they tried to do the whole care path, but we at Wellstar recognize that there’s lots of pieces to people who could have cancer, people who are being tested for cancer, and those patients that actually have cancer. So we have screening navigators, we have diagnostic navigators, and we have actual care trajectory navigators, which are oncology nurse navigators. We have over 15 of those in our system and some of those specialize by tumor type and some of those are more generalized.

What they do is they actually bring the whole person into view during their care. It means if you have childcare or if you have your parents, that you're taking care of first, or that transportation is an issue, these navigators work with you and your provider as well as your payers, whether it’s insurance or if you don't have insurance, we try and get you on insurance — to be sure that those things that would affect your compliance to the plan of care, they're helping you resolve.

It’s great if you can come in for your treatment. But if your dog has to be walked at two o'clock every single day and your treatment starts at noon, then we need to help you get a dog walker. We need to help you link to resources. For years there have been resources out there that patients didn't even know to utilize. And so organizations have this money that’s sitting there trying to help patients, but no one to link them to it. Navigators link patients to community resources, to national resources. The American Cancer Society has this really great program that will offer patients free rides to go get their cancer care, and most patients don't even know about that. But you talk to the navigator and they're like, “Wait, I have them on speed dial” because they get to know what those resources are, and they can help patients keep their appointments and keep a total life balance.

When we look at that, what that does is it makes their care more effective because they're more compliant to the plan of care.

The other thing navigators do is to help timeliness of care. So if two providers talk and say “we're both going to go see Sally Sue,” or whoever your patient is, and they turn to the front desk and say, “be sure we get this patient on the schedule.” However, the front office staff may not be aware the appointment doesn't meet the latest benchmark for timely care. So what a nurse navigator does is say, “Wait, we have some timeliness to care parameters that we know are best practice.” And they work with that provider or that office to help expedite those appointments.

The best part of navigation is it really brought care back into the patient’s community. Patients didn't understand what was available to them in their community. They thought you had to go to an academic center in a large city that cost them lots of money because they had to stay in hotels or take a flight or go get a car, because there’s so many patients in the states that don't have valid transportation that can take them two hours away. Navigators help patients understand what’s available in their community and the care that they can receive. They can also link them to clinical trials, arrange for assisted lodging and help patients get the best care out there to survive their cancer.

We've also seen an uptick in clinical trials because the navigators say, “Do you remember when your doctor talked to you about clinical trials? Do we want to circle back on that? And do you want to go talk to your doctor again?" They're reinforcing that education.

Second opinions & local care

Rubinger: Let’s move to another topic: the second opinion. The second opinion might be local, but if you have the resources, it might be at Sloan Kettering, MD Anderson or Mayo. Is there less of that going on today because local providers are able to provide that level of confidence in what the care is going to be? Twenty years ago you would have maybe run to Houston.

McCune: I think people still do, but maybe for a different reason. I think they have more information and more knowledge and they're not just running to Houston, they're running to a specialist in Houston or New York or Atlanta. I say, “Hey, you're not stepping on my toes. I want you to get a second opinion. I can help you get that, more than just a cold phone call. Let me try to get you to the right person.”

At Wellstar, we do have Mayo Clinic Care Network e-consults available. That’s a pretty easy way to get a quick question answered if we need a specific answer or a second opinion without someone having to travel somewhere.

In addition to second opinions, we believe in collaborative care. We have groups of cancer experts who diagnose and plan treatments together in tumor boards so patients have the best outcomes. In Specialty Teams & Treatments (STAT) Clinics, multiple cancer specialists meet with the patients and their families in one place on one day to help them get questions answered. This helps them start treatment faster so they have better outcomes.

Centers: At Wellstar, 300 cancer specialists in our network can collaborate with each other. When they do request second opinion e-consults from the Mayo Clinic, it is free to patients which is a really nice thing because they usually have to pay for second opinions.

Rubinger: Kimberly, when I think of the Cancer Society, I think of the research dollars going to help cure cancer. But as we were talking earlier about how it helps with driving patients to treatment, the society’s partnerships with a Wellstar or other healthcare systems may be less well known. Can you address that?

Jackson: Collaboration is absolutely critical. So many cancer patients and their families are facing barriers and challenges that are too complex for just one organization to address on its own. To help overcome those barriers, we unite organizations in partnership to improve the lives of people facing cancer.

One example, we have Hope Lodges all over the country where individuals and a family member are able to stay for free and they're wonderful. It’s a great resource for our patients and their families.

Another example is we partner with Wellstar and other health systems in Georgia to provide those transportation grants that Nicole talked about and service to people who need it the most.

For some people with cancer, transportation is a challenge and it creates that barrier to receiving the treatment that they need. Many of them need daily or weekly treatment and often over the course of several months and the need was particularly pronounced during the pandemic. We were able to provide funding to 251 health systems across the country to alleviate that financial burden of transportation.

Another way we mobilize the cancer community on both the national and the local level is through our mission-critical roundtables. We're providing organizational leadership and expert support to multi-organizational roundtables focused on breast, cervical, colorectal and lung cancer, HPV vaccination and patient navigation. Each roundtable has a shared vision to support people to prevent and support and survive cancer. It’s a proven model close to home. Wellstar Health System was a key partner in launching our Georgia Lung Cancer Roundtable, whose primary goal is to improve screening rates and lung cancer outcomes.

Rubinger: Our society has come a long way in terms of reducing smoking. What are the trends in lung cancer that you're seeing? Does it primarily impact your older patients or is it across the age spectrum?

McCune: It can be any age and certainly there are people who are non-smokers who are much more likely to have a lung cancer that is driven by a single gene mutation and those are usually treatable with targeted therapy, which is typically an oral drug. So, in one sense, lung cancer is a disease of people who have smoked for a long time, 30 or 40 years. But it’s also a disease of nonsmokers. I do think people are generally smoking less. I remember people used to smoke in the pediatrician’s office when I was little. Things have changed dramatically.

There is a very active lung cancer screening program at Wellstar through the thoracic surgeons and the pulmonary physicians. It looks at people who have had some smoking history, who are typically at more risk for developing lung cancer. They'll have a low-dose screening CT scan, and we do see a number of lung cancers get discovered earlier. That’s a worthwhile initiative when something is surgically curable, as opposed to it’s gotten so advanced that people are having symptoms.

The pandemic impact – screenings & DEI

Rubinger: During the pandemic, I didn't see my doctors as often. None of us did. It was harder to access healthcare the way we did before. What has that done?

Centers: The pandemic did change us. A lot of screening procedures at the beginning of the pandemic were paused, but we were still able to quickly to return to those services. But the temporary delay made some patients think that screening wasn't as important as it once was. We really worked hard to get the message out there about the importance of early detection.

We use a lot of automated tools like our lung nodule software to help us identify nodules in patients who come into our system for other reasons and have those incidental findings. We also work with our church network here at Wellstar. We work with BLKHLTH in Atlanta, and there’s lots of healthcare organizations that are reaching out to their communities to get people back to screening.

We at Wellstar have made a very concerted effort to go back out and say, “We have kit testing that you don't have to come into the hospital to have done. You can do that at home. Let us help you get the kits.” We reopened our screening mammography centers with all the safety protocols in place. And then we called the patients and said, “Hey, you missed your cancer screening.”

We did see an initial dip because if you're not screening, you're not finding it, as cancer usually doesn't hurt. So most people don't know that there’s something in there growing. Now we're seeing patients come in with later stages, or more advanced tumors than we traditionally would have seen. That’s because of the lag in screening.

Rubinger: Kimberly, is this consistent with what you've been seeing?

Jackson: Yes it is. Early during the pandemic, cancer screening rates decreased dramatically and an estimated 35% of Americans missed routine cancer screening due to Covid-19-related fears and care disruptions when many facilities reduced or suspended services. Screening rates remain below historical averages. In addition to the coronavirus, top barriers to screening are that individuals have no symptoms, procrastination, lack of recommendation, cost, and no insurance. During the pandemic we worked with healthcare systems to address the issue as part of the “Get Screened” initiative. Through donor support, we were able to provide $2.2 million in grant funding to 77 health partners to implement quality improvement strategies to rapidly increase cancer screening rates and reduce the barriers that have been exacerbated through the pandemic. Wellstar was one of our partnering health systems in the Get Screened initiative. They were able to increase their breast cancer screening rate by 6.8 percentage points, which resulted in over 44,000 people in Georgia being up to date with their breast cancer screenings.

Rubinger: One of the crises in our society is the ability that people have to access care. When you think about those things from the DE&I perspective, where do we see the biggest challenges and where are the biggest opportunities?

Jackson: While the pandemic is shining a light on the issue, the reality is if we were focusing on having more diverse physicians, nurses, etcetera, if we were focused more on removing the barriers and investing more, we would have fewer people who are getting diagnosed at later stages, or, you know, unfortunately losing their lives to cancer. That’s a fact. There’s an opportunity right now that we cannot shy away from. The evidence is there to show the tie between the impact on an entire community by ensuring equitable health for all by focusing on the ones that need the most is actually equalizing and improving the health of the community itself.

Rubinger: I'm curious what role can the employer play?

Jackson: The employer, they have team members and staff that make up the community that we're seeking to serve. So what they can do immediately is educate the employees on the resources that are available on the prevention side. They can also make prevention a priority and establish norms of only offering healthy snacks, for example.

As well, they can encourage employees to go to their doctors, and also for the top leaders to serve on these boards and these councils of the hospitals and organizations like the American Cancer Society, to be aware and to stay ahead of the issues and to be informed and proactive about helping the community.

Centers: There’s really three ways to look at equitable care, and it’s not a one-path journey. First off, there’s a screening environment and the diagnostic environment, getting people to the services where they are and getting them access to care.

The second part is a mistrust of the healthcare system, which is ingrained in many of our societies across the U.S., so educating them to the safety parameters we have in place to ensure that all patients have equal access to care.

The third component is to teach our healthcare providers, be they nurses, medical assistants, physicians, about diversity and the things that happen to patients who maybe don't look like you, that walk through the door. What we know is, especially among our patients of color, that when they come in, sometimes their complaints aren't taken as seriously as others. We see that in the national studies.

What we have to do is educate our providers and our healthcare workers, but also educate our patients to say “you are your own best advocate.” If you go to a doctor and you're not getting the care that you think that you need or you deserve, then you can go to another place or else you can reach out to your patient advocates at the facility that you're going to. At Wellstar, we have invested a lot of time and energy into educating all staff so that all patients who walk through the door regardless of their social standing, regardless of what they look like, regardless of their history, are all treated equitably, and we do our best.

Rubinger: Dr. McCune, anything to add on that topic?

McCune: Yes. We have a diverse group of research coordinators, both African-American and native Spanish-speaking, so I do think there are opportunities to narrow some of those health gaps. I will say the pandemic across the board affected clinical trial enrollment, because there are typically more procedures like more CT scans that a person has to go through to go on a clinical trial, than just receive what we would call standard of care therapy. So across the board, that is something that has reduced clinical trial participation and that is starting to come back.

But I do think you have to meet people where they are. We obviously have a health system that covers some urban to rural areas in Georgia. One of the things that we're able to do is take clinical trials to people who are as far west as Carrollton, as far north as Cartersville, or closer to the Atlanta area in Marietta, Austell and Douglasville. We're expanding that research network as well.

Not everybody can drive two hours. Not everybody has a family member who can drive them when they're too sick. Access to care is a huge list of things that don't sound like much but a ride to the doctor’s office, a ride to a CT scan is the difference between someone getting care or not getting care. It’s things that seem little but are really not.

When you were talking about what can corporations do, I'll just say, it seems like most people’s experience is very dependent on whether the human resources person is nice to them. From the patient’s point of view, either “they're working with me and I can show up,” or “if I have a bad day, I can just stay home,” or “they fired me yesterday.” So maybe just a little bit of grace there. People have their federally mandated leave but they need more than that. They need a little attitude of caring or just going the extra mile, to help somebody get through their cancer treatment. They'll probably be a better employee and grateful if you treat them nicely.

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Steven Leland McCune Kennestone Regional Medical Center Cancer Care
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Robert, a new grandfather, poses proudly with his daughter and her infant son. With Wellstar helping him manage his HCM, he can keep making memories with his growing family.

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RobertCare

Robert Frederick was living a typical life, going to work and spending time with his mother, siblings and children. But then it became hard to breathe when walking short distances or climbing stairs. He got dizzy. Perhaps most disturbingly, he passed out several times—once at a Braves baseball game he attended with his siblings.

"I didn't know what was going on!" Robert recalled.

Difficulty controlling AFib with medication

After passing out the first time, he went to urgent care and was then taken to the hospital by ambulance. He learned his symptoms were caused by atrial fibrillation (AFib), an irregular heartbeat.

Robert began to see Dr. David Caras, a Wellstar general cardiologist, and learned AFib is related to high blood pressure. Successfully managing high blood pressure often helps people keep AFib under control. Despite their efforts, AFib sent Robert to the emergency room two more times.

Suspicion of HCM

Dr. Caras reviewed Robert’s hospital records and found he had increased wall thickness of the left ventricle and a gradient—a pressure difference between the left ventricle and the aorta when the heart pumps. These findings were consistent with a condition called hypertrophic cardiomyopathy (HCM). Characterized by abnormal thickening of the heart muscle, this disease makes it difficult for the heart to pump blood effectively.

Dr. Caras referred Robert to Dr. Melissa Burroughs, an HCM specialist at Wellstar. As a Center of Excellence designated by the Hypertrophic Cardiomyopathy Association, Wellstar is one of the leading providers of comprehensive HCM care in Metro Atlanta.

"We have physicians in the group—designated HCM specialists—that are the point person of the patient’s care," Dr. Burroughs explained. “This includes close communication and collaboration with electrophysiologists, surgeons, advanced heart failure specialists, social workers and behavioral health professionals.”

A rare finding leads to Mayo Clinic Care Network collaboration

Robert said, “Dr. Burroughs wanted to do genetic testing to verify that I had HCM."

But genetic testing revealed a rare genetic variant—one not known to be associated with HCM. Dr. Burroughs called it a “diagnostic conundrum.” The genetic variant found was typically associated with a different cardiac disease that Robert did not have. However, he did have clear signs of HCM.

To investigate further, Dr. Burroughs collaborated with other HCM experts through the Mayo Clinic Care Network, of which Wellstar is a member. Mayo Clinic, which is also an HCM Center of Excellence, provided access to its unpublished database, finding Robert’s rare mutation was present in two other family groups with HCM.

“It’s very important that we add to the science—that we include our patients in the registry to enhance what is already known about HCM,” Dr. Burroughs said.

Robert added, “Dr. Burroughs is very persistent. She wanted to know, ‘Why are you having these problems? What’s the root cause?’ She went above and beyond to find that out.”

Keep reading
Doctor listening to patient's heart with stethoscope

Newsroom

Top Marks for Heart Care at Wellstar Kennestone Regional Medical Center

Wellstar Kennestone Regional Medical Center has received several major commendations highlighting the high level of heart care continuously provided to patients—putting Wellstar’s cardiothoracic surgery program among the top in the nation. The Marietta-based heart care program received:

  • The coveted three-star rating in the following key areas from the Society of Thoracic Surgeons (STS): isolated coronary artery bypass grafting (CABG, or open-heart surgery), aortic valve replacement (AVR), AVR + CABG, and multiprocedural cardiothoracic surgeries. This is the highest category of quality, placing Wellstar Kennestone among the best programs for heart surgery in the U.S. and Canada. 
  • The prestigious Comprehensive Cardiac Care Certification—the highest distinction awarded by The Joint Commission and the American Heart Association. Wellstar Kennestone was the first in Georgia to receive this certification.

These recognitions demonstrate Wellstar’s commitment to keeping advanced heart care close to home.

“These accomplishments speak volumes about the skill, precision and teamwork of our cardiothoracic team,” said Dr. Richard Myung, medical director of cardiothoracic surgery at Wellstar Kennestone. “We’re proud to deliver exceptional outcomes for patients from across the Southeast who have some of the most complex heart conditions.”

Three-star STS rating

STS ratings reflect not only surgical excellence, but also the quality of care patients receive in the critical 30-day period following surgery. 

“This extraordinary recognition reflects the world-class quality of care offered by Wellstar,” said Lorrie Liang, president of Wellstar Kennestone and Wellstar Windy Hill. “To achieve this gold standard, a health system must demonstrate both clinical excellence and rigorous standards for follow-up care. At Wellstar, we provide all of this, along with a warm, people-centered experience. It’s what we call ‘PeopleCare.’”

These results highlight the importance of a multidisciplinary approach—one that includes surgeons, anesthesiologists, perfusionists, nurses, cardiologists, respiratory therapists, rehabilitation specialists, critical care specialists, hospitalists, advanced practice providers and many others.

“This achievement is a testament to the entire care continuum,” said Steve Cermak, executive director of cardiovascular service line and hospital operations at Wellstar Kennestone. “From the operating room to recovery and rehabilitation, every team member plays a vital role in delivering outstanding outcomes.”

Among the three-star rankings is CABG. This procedure is commonly performed to treat people having a heart attack or other conditions including coronary heart disease with chest pain, multiple blocked coronary arteries or serious heart failure. The procedure is performed by cardiovascular surgeons at Wellstar Kennestone—Dr. Theresa Luu, Dr. James Burke and Dr. Richard Myung—who work as part of a large multidisciplinary team to give every patient the highest quality care at every step of the process, from diagnosis through surgery and recovery.

“This amazing recognition is about the great lengths we go to care for our patients, and why people travel from across the region to receive their care at Wellstar Kennestone,” added Director of Wellstar Cardiothoracic Surgery Services and the Structural Heart and Valve Program Karrie Davis. “We care for every patient like they’re a family member or close friend. That’s why we hold ourselves to the highest standards.”

Wellstar Center for Cardiovascular Care offers patients care close to home across Georgia communities at more than 25 cardiovascular locations, with more than 110 cardiologists and cardiothoracic surgeons standing ready to provide heart care for both routine and complex heart conditions. Wellstar also has one of the largest cardiovascular rehabilitation programs in Georgia, which helps patients improve their long-term outcomes.

Certification by The Joint Commission

The Joint Commission has also awarded Wellstar Kennestone with a Gold Seal of Approval in conjunction with the American Heart Association’s Heart-Check mark and certification as a Comprehensive Cardiac Center for the third consecutive time.

For the certification, Wellstar Kennestone underwent a rigorous, unannounced onsite review. During the visit, a team of Joint Commission reviewers evaluated compliance with related certification standards including evaluating the care of the cardiac patient at every touch point in the cardiac care continuum with ongoing process improvement and health promotion for patients, as well as the community. Joint Commission standards are developed in consultation with healthcare experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews. 

The hospital first received the two-year certification in 2019. This recertification makes the third cycle—or sixth year—it has remained in place. Wellstar Kennestone was the first hospital in Georgia and remains the only one in the state to hold the comprehensive certification.

From prevention to post-cardiac event recovery, our well-connected and collaborative heart care team is dedicated to empowering you to regain your strength and independence. We offer top-quality cardiovascular care including diagnostics, treatment, psychological support and ongoing monitoring all focused on your well-being. Learn more about award-winning heart care at Wellstar.

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At 26, Maria receives chemotherapy as part of her breast cancer treatment plan, determined to complete her interior design degree on time.

PeopleCare

MariaCare

Maria Fernanda Ortiz was a college junior, pursuing a degree in interior design. But at just 26 years old, her life took an unexpected turn. She discovered a lump in her breast, which led to a cancer diagnosis and expert, multidisciplinary care at Wellstar that would shape her professional aspirations in the future. Maria feels her hopeful attitude and compassionate care team at Wellstar helped her come through treatment with positive outcomes.

Feeling heard in healthcare

After Maria discovered a lump, she initially saw a doctor who went through the motions but didn’t seem to take her concerns seriously. 

“He was so sure it was nothing because I am so young,” she remembered. “I didn’t think it was cancer, but I wanted someone who would get to the bottom of it.”

She then saw her OB/GYN who referred her to Dr. Laura Pearson, a Wellstar breast surgeon at Wellstar North Fulton Cancer Center, for a second opinion. 

Maria got what she was looking for: a doctor who listened and would help her find answers. 

“Maria is the perfect example of a patient advocating for themselves,” Dr. Pearson said. “She did exactly what she was supposed to do for someone her age who finds a lump. When it didn’t go away, she got it looked at. When she didn’t feel like she was being heard, she didn’t let it go.”

 

A surprising cancer diagnosis

Dr. Pearson immediately performed an ultrasound in the office, followed quickly by a biopsy, which came back positive for cancer. 

"The diagnosis was scary," Maria said. “Dr. Pearson made it as simple as possible to understand by making sketches. She took the time to answer my questions—and she gave me hugs.”

Dr. Pearson added, “I try hard to be methodical and build a story: ‘This is what this means. This is how it applies to you.’ It’s important for patients to understand their plan and how it’s based very specifically on their situation.”

Maria was diagnosed with stage 2A breast cancer, meaning it was a small tumor but had spread to a nearby lymph node. 

“The stage helps us understand how the patient is going to do with standard treatment,” Dr. Pearson explained. “At stage 2A, we’re looking at a 90% survival rate.”

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