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Article Category: PeopleCare

CindyCare

Published on May 07, 2025

Last updated 03:42 PM May 07, 2025

Cindy cutting vegetables in her home kitchen

Cindy at home in her kitchen

To say Cindy Mejia is “busy” is an understatement. 

She’s constantly crunching numbers as an accounting manager for a large research institute, trying out new recipes in her kitchen at her Roswell home, or trying to keep up with her little granddaughter (who just discovered how much fun it is to run).

But one Wednesday in September, Cindy woke up and reached for her computer, trying to get an early start to her workday. She felt a little groggy and couldn’t remember her password but didn’t immediately realize something was wrong.

Then she stood up. Her right arm and leg weren’t functioning, and that’s when Cindy knew what was happening—she was having a stroke.

“The first thing I thought was, ‘I need to get to Wellstar North Fulton right away,’” Cindy said. “I knew the hospital was nearby and has a good reputation.”

That decision ultimately saved her brain and life.

For Cindy, the critical care she needed was close to home, too—she lives four miles from Wellstar North Fulton Medical Center. There, her care team sprang into action, bringing her the treatment and peace of mind in a moment of crisis.

“From then on, I felt well taken care of,” Cindy said. “I was relieved, and I knew I was going to be OK.”

 

Cindy's close-to-home 'pit crew'

When a patient has a stroke, every second matters. Each minute that ticks by could be the difference between a permanent stroke and a return to routine. So at North Fulton, Cindy’s care team assembled quickly to save her brainpower.

“We’re like the pit crew on a NASCAR team,” said Dr. Ed Malcom, an emergency medicine physician at Wellstar North Fulton. “We have our emergency stroke care response down to a science. Everyone knows their role and works together to act quickly.”

Cindy was one of the first patients at Wellstar North Fulton to benefit from the hospital’s new addition to its stroke program. While the hospital has been a primary stroke center for years, the introduction of thrombectomies at the hospital gives patients a close-to-home, life-saving option for stroke care—saving them both time and brainpower.

A thrombectomy is a minimally invasive procedure used to unclog an artery, restoring blood flow to the brain and preventing further damage. It does not involve cutting of the brain but instead starts with the insertion of a catheter through the patient’s groin.

“Recently, we’ve developed our own capability right here in the North Fulton area to pull the clot out of the brain. That’s a giant leap forward,” Dr. Malcom explained. “It's good for the whole state because there's only a handful of hospitals that do that, and it's good for the residents that live in that North Fulton area to have a hospital so close. They don't have to take a helicopter ride somewhere to get that procedure done. It saves time.”

For Cindy, having that procedure just a few miles from her home, right when she needed it, helped save her brain function.

“If Cindy would have gone to a different hospital that didn't provide this care, then it would have been a long time before she was able to have blood flow restored to the brain,” Wellstar Neurosurgeon Dr. Benjamin Zussman said, explaining how critical each section was when it came to Cindy’s care. “The delay could have been 30 minutes or even an hour, and it's possible that she would have had permanent stroke, permanent damage to her brain instead of making the recovery she did.”

Offering thrombectomies at Wellstar North Fulton has brought long-needed stroke services to the area north of Atlanta, so patients like Cindy don’t have to travel into the city through busy traffic to get the treatment they need. 

Proximity to care is especially important for critical situations like strokes, said Dr. Rishi Gupta, director of stroke care at Wellstar.

“Any disease that is time-sensitive where patients need to get to the hospital quickly, get treated quickly—the geography is everything, particularly in bad weather when helicopters cannot fly,” he said, explaining how logistics can impact life-saving stroke care. “We need to be able to provide services in the communities the patients reside and the North Fulton program is uniquely positioned to do that.”

Signs of a stroke can include a loss of balance, dizziness, blurry vision or sudden vision loss, drooping in the face, arm or leg weakness, and difficulty speaking. Patients who experience any of those symptoms should call 911 and seek medical care right away. 

Cindy said she is glad she got to the hospital as soon as she could—“I am so thankful that I took quick action and that I had Wellstar so close.” At Wellstar North Fulton, she not only received the highest level of stroke care. Wellstar takes a multidisciplinary approach to stroke care, including specialists such as critical care specialists, neurologists, neurointerventionalists and physical therapists on the care team. 

“When you're feeling pretty healthy, you don't think a stroke can happen to you. It happens so quickly. You don't necessarily get a warning,” Cindy said, sharing the importance of listening to your body’s signals when it comes to health. “You can feel one way one day or one minute, and the next minute, it changes.”

If Cindy would have gone to a different hospital that didn't provide this care, then it would have been a long time before she was able to have blood flow restored to the brain. The delay could have been 30 minutes or even an hour, and it's possible that she would have had permanent stroke, permanent damage to her brain instead of making the recovery she did.

- Dr. Benjamin Zussman

Wellstar Neurosurgeon

Listen to Cindy's Story

'You saved my brain'

From the second Cindy arrived at Wellstar North Fulton Medical Center, her care team saw her as more than a stroke patient. She is a mother, a grandmother and a Roswell community member who loves her job.

“We know it’s important to have a good quality of life, to be able to do what you need to do to do for your family and career,” Wellstar Neurocritical Care Specialist Dr. Michael Mendoza said. “And I think that's what makes recovery from a stroke very special, is that it's not only a physical thing. You are trying to recover that potential quality of life.”

Cindy said that personal touch in her care brought her comfort during her treatment.

“Not only did I get the best medical care, but while I was getting the care, the people were absolutely amazing. I was totally cared for, and they took my worries away,” Cindy shared. “Every nurse and doctor was compassionate, and they looked at me as a person and really had that empathy and caring that you look for when you’re in the hospital. It was top-notch.”

The treatment recovered 99% of Cindy’s brain, helping her get back to her routine. For someone who works with numbers day in and day out, Cindy knows just how remarkable those odds are.

“I attribute my stay at Wellstar with saving my brain and my career, because I'm in a fast-paced, working with detailed numbers, working with probably 20 project directors of research, highly intelligent men and women,” she said. “I literally have to think on my feet the whole time I'm at work. And I wouldn't have been able to come back, or at least not in the capacity that I was in.”

These days, Cindy revels in what makes her happiest—her career and time with her family, which includes her young granddaughter.

“I could have lost that ability to be able to be left alone with her, or to not do those things with my grandchildren,” Cindy said. “It's not that I couldn't have done anything, but that would have been a big loss, so I'm so thankful.”

Now, Cindy can get back to her busy, fulfilling life, with a boost from Wellstar. 

 

Tags

North Fulton Medical Center Benjamin Morris Zussman Michael Santotome Mendoza
George Edward Malcom III Rishi Gupta PeopleCare Neuro Care Stroke Care
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Kathy DeJoseph delights in making and giving away thousands of soft and cheerful hats to Wellstar cancer patients through a nonprofit she founded called Happy Caps. It’s all in the name of bringing a little light and comfort to people during a hard time.

Where did the idea come from? It started with Kathy’s own lung cancer diagnosis.

A commitment to yearly lung cancer screening

A cancer survivor for more than a decade, Kathy said regular lung cancer screenings were the key to her survival. With a long history of smoking and growing up around relatives who smoked, she decided to join an early detection lung cancer study at Wellstar.

Even though she felt fine and had no symptoms, committing to the study meant having an annual low-dose CT scan every year. After several years of clean scans with no signs of lung cancer, Kathy told a nurse that she was going to quit. But the nurse persuaded her to come in for another screening.

“Thank goodness she did,” Kathy said. “I was diagnosed the very next day.”

Quick and efficient treatment at the STAT Clinic

Being a part of the study and getting screened early allowed Kathy to move immediately to Wellstar Lung Cancer STAT Clinic at Wellstar Kennestone Regional Medical Center.

STAT stands for Specialty Teams and Treatment, highlighting the collaboration of multiple cancer experts. Together, they come to a consensus on a treatment plan and meet with the patient on the same day. This puts the patients at the center of their care plan, allowing them and their families to get immediate answers to questions, make decisions and start treatment faster.

“The biggest benefit for me with the way the STAT Clinic works is that I didn’t have to worry about whether the doctors had actually talked to each other,” Kathy said. “They’d come in one after another and tell me what they thought from their expertise.”

Immediate communication and mutual agreement among medical experts mean treatment plans are established and started faster, which is proven to improve long-term survival. On average, it takes 60 to 90 days from the time of diagnosis to treatment in the U.S. With the STAT Clinic at Wellstar, patients go from diagnosis to treatment in 14 to 20 days.

Kathy’s treatment started quickly—she had a lung biopsy the day after her STAT Clinic appointment and started chemotherapy a week later.

“I wasn’t as terrified for as long as most people are because I had answers within a short period of time,” Kathy remembered.

She had surgery once she completed chemotherapy. Throughout the process, she had the support of an entire cancer team, including a medical oncologist, a lung cancer surgeon, a pulmonologist and a nurse navigator.

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William “Billy” Gerace, a retired man in Mableton, found himself progressively restricted by severe emphysema. Dependent on oxygen, it was tough to find the breath and the energy to work in his garage. Then he found out about BLVR, a procedure that would change his lungs—and his life—for the better. Now he spends his days breathing new life into classic cars. Billy’s story highlights the power of expert care and leading-edge treatments at Wellstar, and our commitment to help people get back to doing what they love.

 

Slowed down by an oxygen tank

For Billy, the simplest of movements became Herculean tasks. The man who loved tinkering in his garage found himself slowed down by an oxygen tank and dependent on his wife, Patty, to help him move it from room to room. 

“I couldn’t walk 20 feet without the hose on my nose,” Billy said. “I couldn’t go from the living room to the kitchen without oxygen. That’s how bad it was.” 

Billy suffered from emphysema, a severe type of chronic obstructive pulmonary disease (COPD). The inability to work in his garage on his collection of vehicles—including a '69 Corvette convertible—was heartbreaking. 

“I’d have to do five minutes’ worth of work—then catch my breath,” he remembered. “It took me a very long time to do anything. A project that would normally take an hour took two days. I had to sit dormant most of the time.”

Billy had managed this condition for years with prescription medication and pulmonary rehabilitation, but in the final months leading to his procedure, he had the impression that his life was fading with every gasp of air.

 
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Think PINK: Raise Your Breast Cancer IQ

According to the American Cancer Society, more than 316,000 new cases of invasive breast cancer are expected to be diagnosed in women in the U.S. this year. Breast cancer is the most common cancer among women, apart from skin cancer, and second only to lung cancer as a leading cause of cancer death in women.

It’s important for women to know the symptoms and schedule regular screenings to detect breast cancer early. Remember PINK—Prevention, Information, Next steps and Knowledge—to guide your awareness.

P: Prevention

The best way to detect breast cancer early is by staying connected with your healthcare provider and keeping up with regular visits and screenings, including mammograms.

Who should get screened, and when?

Annual mammograms are recommended starting at age 40. Women with additional risk factors or a family history should speak with their provider about starting screenings earlier.

I: Information

Research and learn as much as you can about breast cancer. Knowing the signs and symptoms could save your life.

What are the symptoms of breast cancer?

Some symptoms may be spotted early. Knowing what to look and feel for can help catch breast cancer before it progresses:

  • Lump in the breast or underarm
  • Breast swelling or thickening
  • Redness or flaking skin on the breast
  • Nipple discharge other than breast milk
  • Change in breast size or shape
  • Pain in any area of the breast

N: Next steps

When a mammogram result is flagged for follow-up care, it can feel scary. At Wellstar, you don’t have to face the process alone. Our Comprehensive Breast Health Program offers complimentary concierge services, automatically enrolling patients with abnormal mammogram results. Dedicated nurse navigators guide you through each step of the diagnostic process—helping with scheduling, answering questions and supporting your physical and emotional well-being.

If you are diagnosed with breast cancer, it’s important to partner with your care team to plan your treatment.

What happens after a breast cancer diagnosis?

  • Schedule a follow-up visit. Meet with your healthcare provider to ask questions about your diagnosis and treatment options.
  • Consult with specialists. At Wellstar, breast surgeons and oncologists work as part of an integrated team to recommend treatment tailored to your condition. Patients also have access to advanced imaging, leading facilities and experts in surgery, radiology, pathology and oncology.
  • Explore STAT Clinic. At the Breast Cancer STAT Clinic at Wellstar North Fulton Medical Center, a full team—including a breast surgeon, medical oncologist, radiation oncologist, genetic counselor and nurse navigator—meets with you in one place on the same day. Together, they create a personalized treatment plan before you leave, helping reduce the time from diagnosis to treatment from months to just two weeks. This patient-centered model brings the specialists to you, ensuring the most seamless, supportive experience possible.

K: Knowledge

Knowing your personal health, family history and risk factors helps your care team determine if you may be at increased risk of developing breast cancer.

For women ages 24 to 39, Wellstar has partnered with Gabbi to offer a personalized, virtual breast cancer risk assessment. The program provides next-day virtual visits with specialists, coordinated imaging at Wellstar and 24/7 concierge support.

What are the risk factors for breast cancer?

  • Age. Risk increases as women get older.
  • Family history. Having a relative with breast cancer—or a male relative with prostate cancer—can increase risk.
  • Previous radiation therapy. Radiation to the chest for other cancers or lymphomas may increase risk.
  • Past diagnosis. A previous breast cancer diagnosis raises the likelihood of recurrence.

Wellstar provides comprehensive breast diagnostic and treatment options, along with support services to help patients and families navigate their journey.

For more information, visit wellstar.org/breastcancer.

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