Troy-Ann Mott, AuD
Specialties
Audiology
Otolaryngology
Education & Training
Doctor of Audiology
Troy-Ann Mott, AuD
Audiologist with Wellstar since 2022.
Specialties
Audiology
Otolaryngology
Education & Training
Doctor of Audiology
Office Locations
Expertise
Specialties
- Audiology
- Otolaryngology
Education & Training
- University of Southern Mississippi
Languages spoken
- English
Patient Reviews
Overall patient rating
4.6Based on 262 patient ratings
- I'd recommend this practice to family and friends
-
- I'd recommend this provider to family and friends
-
- Listened to me carefully
-
- Shared the right amount of information
-
- Earned my trust
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
The entire staff was kind,friendly and professional. I will be recommending this ENT staff to my family and Friends. Thanks so much for ensuring my issues will be resolved.
November 7, 2024
5
I had the best experience at my appointment today, I would like to say thank you ladies.
November 2, 2024
5
Great customer service experience. The providers were very professional and provided very detailed information about my healthcare also provided literature and instructions how to manage my illness...
October 30, 2024
5
so very nice and professional.
November 2, 2024
3
This was not my regular audiologist. She was very nice. However the information she recommended did not resolve my problem. My hearing aides (purchased from this group) has a charging box and after several years of daily use it started to not be reliable to charge my hearing aids . The USB cord had worn out at the plug in. She told me I could pick up a replacement cord at any Walgreens or Walmart. You have to order one from Amazon I found out at the stores after running all over. I ask about a replacement box and she didn't know if I could get one or not.... She said my box could be returned to the factory for repairs. I would not have a charged hearing aide during this time. She didn't seem to understand the fact that I would not be able to hear at all during this period required to send the box back. I ask her to text me the cost of buying a replacement box and she said they didn't text , their office policy was to call the resident . I told her I can't hear you on the phone with out a charged hearing aide. For an audiologist are seemed to be out of touch and not able to resolve my problem.
October 27, 2024
5
This was my first visit with Dr. Mott. She was very pleasant and explained every step of the hearing exam process. Also explained results and the options I have.
October 27, 2024
5
Love the Wellstar Professionals.
October 26, 2024
5
Very professional, helpful and clear.
October 13, 2024
5
I was very satisfied with my visit. I felt very comfortable. I love the staff. Will recommend highly.
October 11, 2024
5
Dr. Mott listens intently to what I say and addresses my concerns. I feel very comfortable with her. The staff at the front desk is always smiling and welcoming.
September 28, 2024
5
Very informative and friendly .. made the whole experience easier
September 26, 2024
5
Dr Mott is an asset for Wellstar
September 26, 2024
5
Great
September 25, 2024
5
Great Day at your office.
September 22, 2024
5
Everyone that helped us very nice
September 19, 2024
5
Everyone was nice and friendly and I thank them all
September 19, 2024
5
Very nice and thorough
September 18, 2024
5
I found a solution for my problem that I have been dealing with for years. I am so happy with Dr Plotnick and Ms Mott. Very professional and actually listened to my concerns. The nurse was so sweet and did a great job.
September 11, 2024
5
This establishment is very professional. I really appreciate their service. My ear was giving me trouble and I went about three months ago and they put a tube in and everything went well. It healed pretty good, my hearing returned. So everything was, I don't have any complaints. They're very professional. Everybody from the front desk all the way to the back, the nurses, the doctors, clerical staff, everybody was just excellent. I can't brag on them enough. And I appreciate it. I'm hearing better.
September 4, 2024
5
Felt like I was in the right place and the right hands. I felt everyone was in tune to my concerns enough to try addressing each one of them. Thanks ENT and staff team, for the teamwork
August 30, 2024
5
Great experience, awesome staff .
August 27, 2024
5
Staff was very pleasant to work with
August 26, 2024
4
Front office personnel were extremely kind and helpful.
August 18, 2024
5
My experience with the Audiologist Dr Mott was top notch. Having to wait 45 minutes to see Dr. Plotnick did not thrill me. If I was not retired, I would have had my Executive Assistant send him a bill for my time. Once I did see the Dr. he was professional and pleasant.
August 9, 2024
5
Dr. Mott is great. The staff are great,
August 8, 2024
2
The wait time was unacceptable 3 hours!!! Then was told in order to find out what the problem was we would have to come back for a 2 hour test so basically only had a hearing g test and wax cleaned out of ears.
August 8, 2024
5
Very professional and kind
August 7, 2024
5
Dr. Mott was thorough, professional and kind.
July 27, 2024
5
I have only been there a few times but all appointments have been handled well and pretty close to on time. No problems and very satisfied with my care.
July 27, 2024
2
The audiologist was very kind and concerned. The wait time for the doctor was okay for me, since another patient didn't who for their appointment, but my husband and I left after waiting for over an hour for him to see my husband. I'm skeptical regarding the results of my hearing tests, and although I liked most of the staff, I don't think we will be returning to this practice, mostly due to the long wait. We arrived at 12:45 and left at 3:30 without he exam on my husband being done. The paper work was insane and didn't seem to be related to what we were there for today.
July 25, 2024
5
The entire staff was kind,friendly and professional. I will be recommending this ENT staff to my family and Friends. Thanks so much for ensuring my issues will be resolved.
November 7, 2024
5
I had the best experience at my appointment today, I would like to say thank you ladies.
November 2, 2024
5
Great customer service experience. The providers were very professional and provided very detailed information about my healthcare also provided literature and instructions how to manage my illness...
October 30, 2024
5
so very nice and professional.
November 2, 2024
5
This was my first visit with Dr. Mott. She was very pleasant and explained every step of the hearing exam process. Also explained results and the options I have.
October 27, 2024
5
Love the Wellstar Professionals.
October 26, 2024
5
Very professional, helpful and clear.
October 13, 2024
5
I was very satisfied with my visit. I felt very comfortable. I love the staff. Will recommend highly.
October 11, 2024
5
Dr. Mott listens intently to what I say and addresses my concerns. I feel very comfortable with her. The staff at the front desk is always smiling and welcoming.
September 28, 2024
5
Very informative and friendly .. made the whole experience easier
September 26, 2024
5
Dr Mott is an asset for Wellstar
September 26, 2024
5
Great
September 25, 2024
5
Great Day at your office.
September 22, 2024
5
Everyone that helped us very nice
September 19, 2024
5
Everyone was nice and friendly and I thank them all
September 19, 2024
5
Very nice and thorough
September 18, 2024
5
I found a solution for my problem that I have been dealing with for years. I am so happy with Dr Plotnick and Ms Mott. Very professional and actually listened to my concerns. The nurse was so sweet and did a great job.
September 11, 2024
5
This establishment is very professional. I really appreciate their service. My ear was giving me trouble and I went about three months ago and they put a tube in and everything went well. It healed pretty good, my hearing returned. So everything was, I don't have any complaints. They're very professional. Everybody from the front desk all the way to the back, the nurses, the doctors, clerical staff, everybody was just excellent. I can't brag on them enough. And I appreciate it. I'm hearing better.
September 4, 2024
5
Felt like I was in the right place and the right hands. I felt everyone was in tune to my concerns enough to try addressing each one of them. Thanks ENT and staff team, for the teamwork
August 30, 2024
5
Great experience, awesome staff .
August 27, 2024
5
Staff was very pleasant to work with
August 26, 2024
5
My experience with the Audiologist Dr Mott was top notch. Having to wait 45 minutes to see Dr. Plotnick did not thrill me. If I was not retired, I would have had my Executive Assistant send him a bill for my time. Once I did see the Dr. he was professional and pleasant.
August 9, 2024
5
Dr. Mott is great. The staff are great,
August 8, 2024
5
Very professional and kind
August 7, 2024
5
Dr. Mott was thorough, professional and kind.
July 27, 2024
5
I have only been there a few times but all appointments have been handled well and pretty close to on time. No problems and very satisfied with my care.
July 27, 2024
4
Front office personnel were extremely kind and helpful.
August 18, 2024
3
This was not my regular audiologist. She was very nice. However the information she recommended did not resolve my problem. My hearing aides (purchased from this group) has a charging box and after several years of daily use it started to not be reliable to charge my hearing aids . The USB cord had worn out at the plug in. She told me I could pick up a replacement cord at any Walgreens or Walmart. You have to order one from Amazon I found out at the stores after running all over. I ask about a replacement box and she didn't know if I could get one or not.... She said my box could be returned to the factory for repairs. I would not have a charged hearing aide during this time. She didn't seem to understand the fact that I would not be able to hear at all during this period required to send the box back. I ask her to text me the cost of buying a replacement box and she said they didn't text , their office policy was to call the resident . I told her I can't hear you on the phone with out a charged hearing aide. For an audiologist are seemed to be out of touch and not able to resolve my problem.
October 27, 2024
2
The wait time was unacceptable 3 hours!!! Then was told in order to find out what the problem was we would have to come back for a 2 hour test so basically only had a hearing g test and wax cleaned out of ears.
August 8, 2024
2
The audiologist was very kind and concerned. The wait time for the doctor was okay for me, since another patient didn't who for their appointment, but my husband and I left after waiting for over an hour for him to see my husband. I'm skeptical regarding the results of my hearing tests, and although I liked most of the staff, I don't think we will be returning to this practice, mostly due to the long wait. We arrived at 12:45 and left at 3:30 without he exam on my husband being done. The paper work was insane and didn't seem to be related to what we were there for today.
July 25, 2024
2
The wait time was unacceptable 3 hours!!! Then was told in order to find out what the problem was we would have to come back for a 2 hour test so basically only had a hearing g test and wax cleaned out of ears.
August 8, 2024
2
The audiologist was very kind and concerned. The wait time for the doctor was okay for me, since another patient didn't who for their appointment, but my husband and I left after waiting for over an hour for him to see my husband. I'm skeptical regarding the results of my hearing tests, and although I liked most of the staff, I don't think we will be returning to this practice, mostly due to the long wait. We arrived at 12:45 and left at 3:30 without he exam on my husband being done. The paper work was insane and didn't seem to be related to what we were there for today.
July 25, 2024
3
This was not my regular audiologist. She was very nice. However the information she recommended did not resolve my problem. My hearing aides (purchased from this group) has a charging box and after several years of daily use it started to not be reliable to charge my hearing aids . The USB cord had worn out at the plug in. She told me I could pick up a replacement cord at any Walgreens or Walmart. You have to order one from Amazon I found out at the stores after running all over. I ask about a replacement box and she didn't know if I could get one or not.... She said my box could be returned to the factory for repairs. I would not have a charged hearing aide during this time. She didn't seem to understand the fact that I would not be able to hear at all during this period required to send the box back. I ask her to text me the cost of buying a replacement box and she said they didn't text , their office policy was to call the resident . I told her I can't hear you on the phone with out a charged hearing aide. For an audiologist are seemed to be out of touch and not able to resolve my problem.
October 27, 2024
4
Front office personnel were extremely kind and helpful.
August 18, 2024
5
The entire staff was kind,friendly and professional. I will be recommending this ENT staff to my family and Friends. Thanks so much for ensuring my issues will be resolved.
November 7, 2024
5
I had the best experience at my appointment today, I would like to say thank you ladies.
November 2, 2024
5
Great customer service experience. The providers were very professional and provided very detailed information about my healthcare also provided literature and instructions how to manage my illness...
October 30, 2024
5
so very nice and professional.
November 2, 2024
5
This was my first visit with Dr. Mott. She was very pleasant and explained every step of the hearing exam process. Also explained results and the options I have.
October 27, 2024
5
Love the Wellstar Professionals.
October 26, 2024
5
Very professional, helpful and clear.
October 13, 2024
5
I was very satisfied with my visit. I felt very comfortable. I love the staff. Will recommend highly.
October 11, 2024
5
Dr. Mott listens intently to what I say and addresses my concerns. I feel very comfortable with her. The staff at the front desk is always smiling and welcoming.
September 28, 2024
5
Very informative and friendly .. made the whole experience easier
September 26, 2024
5
Dr Mott is an asset for Wellstar
September 26, 2024
5
Great
September 25, 2024
5
Great Day at your office.
September 22, 2024
5
Everyone that helped us very nice
September 19, 2024
5
Everyone was nice and friendly and I thank them all
September 19, 2024
5
Very nice and thorough
September 18, 2024
5
I found a solution for my problem that I have been dealing with for years. I am so happy with Dr Plotnick and Ms Mott. Very professional and actually listened to my concerns. The nurse was so sweet and did a great job.
September 11, 2024
5
This establishment is very professional. I really appreciate their service. My ear was giving me trouble and I went about three months ago and they put a tube in and everything went well. It healed pretty good, my hearing returned. So everything was, I don't have any complaints. They're very professional. Everybody from the front desk all the way to the back, the nurses, the doctors, clerical staff, everybody was just excellent. I can't brag on them enough. And I appreciate it. I'm hearing better.
September 4, 2024
5
Felt like I was in the right place and the right hands. I felt everyone was in tune to my concerns enough to try addressing each one of them. Thanks ENT and staff team, for the teamwork
August 30, 2024
5
Great experience, awesome staff .
August 27, 2024
5
Staff was very pleasant to work with
August 26, 2024
5
My experience with the Audiologist Dr Mott was top notch. Having to wait 45 minutes to see Dr. Plotnick did not thrill me. If I was not retired, I would have had my Executive Assistant send him a bill for my time. Once I did see the Dr. he was professional and pleasant.
August 9, 2024
5
Dr. Mott is great. The staff are great,
August 8, 2024
5
Very professional and kind
August 7, 2024
5
Dr. Mott was thorough, professional and kind.
July 27, 2024
5
I have only been there a few times but all appointments have been handled well and pretty close to on time. No problems and very satisfied with my care.
July 27, 2024
5
The entire staff was kind,friendly and professional. I will be recommending this ENT staff to my family and Friends. Thanks so much for ensuring my issues will be resolved.
November 7, 2024
5
I had the best experience at my appointment today, I would like to say thank you ladies.
November 2, 2024
5
so very nice and professional.
November 2, 2024
5
Great customer service experience. The providers were very professional and provided very detailed information about my healthcare also provided literature and instructions how to manage my illness...
October 30, 2024
3
This was not my regular audiologist. She was very nice. However the information she recommended did not resolve my problem. My hearing aides (purchased from this group) has a charging box and after several years of daily use it started to not be reliable to charge my hearing aids . The USB cord had worn out at the plug in. She told me I could pick up a replacement cord at any Walgreens or Walmart. You have to order one from Amazon I found out at the stores after running all over. I ask about a replacement box and she didn't know if I could get one or not.... She said my box could be returned to the factory for repairs. I would not have a charged hearing aide during this time. She didn't seem to understand the fact that I would not be able to hear at all during this period required to send the box back. I ask her to text me the cost of buying a replacement box and she said they didn't text , their office policy was to call the resident . I told her I can't hear you on the phone with out a charged hearing aide. For an audiologist are seemed to be out of touch and not able to resolve my problem.
October 27, 2024
5
This was my first visit with Dr. Mott. She was very pleasant and explained every step of the hearing exam process. Also explained results and the options I have.
October 27, 2024
5
Love the Wellstar Professionals.
October 26, 2024
5
Very professional, helpful and clear.
October 13, 2024
5
I was very satisfied with my visit. I felt very comfortable. I love the staff. Will recommend highly.
October 11, 2024
5
Dr. Mott listens intently to what I say and addresses my concerns. I feel very comfortable with her. The staff at the front desk is always smiling and welcoming.
September 28, 2024
5
Very informative and friendly .. made the whole experience easier
September 26, 2024
5
Dr Mott is an asset for Wellstar
September 26, 2024
5
Great
September 25, 2024
5
Great Day at your office.
September 22, 2024
5
Everyone that helped us very nice
September 19, 2024
5
Everyone was nice and friendly and I thank them all
September 19, 2024
5
Very nice and thorough
September 18, 2024
5
I found a solution for my problem that I have been dealing with for years. I am so happy with Dr Plotnick and Ms Mott. Very professional and actually listened to my concerns. The nurse was so sweet and did a great job.
September 11, 2024
5
This establishment is very professional. I really appreciate their service. My ear was giving me trouble and I went about three months ago and they put a tube in and everything went well. It healed pretty good, my hearing returned. So everything was, I don't have any complaints. They're very professional. Everybody from the front desk all the way to the back, the nurses, the doctors, clerical staff, everybody was just excellent. I can't brag on them enough. And I appreciate it. I'm hearing better.
September 4, 2024
5
Felt like I was in the right place and the right hands. I felt everyone was in tune to my concerns enough to try addressing each one of them. Thanks ENT and staff team, for the teamwork
August 30, 2024
5
Great experience, awesome staff .
August 27, 2024
5
Staff was very pleasant to work with
August 26, 2024
4
Front office personnel were extremely kind and helpful.
August 18, 2024
5
My experience with the Audiologist Dr Mott was top notch. Having to wait 45 minutes to see Dr. Plotnick did not thrill me. If I was not retired, I would have had my Executive Assistant send him a bill for my time. Once I did see the Dr. he was professional and pleasant.
August 9, 2024
5
Dr. Mott is great. The staff are great,
August 8, 2024
2
The wait time was unacceptable 3 hours!!! Then was told in order to find out what the problem was we would have to come back for a 2 hour test so basically only had a hearing g test and wax cleaned out of ears.
August 8, 2024
5
Very professional and kind
August 7, 2024
5
I have only been there a few times but all appointments have been handled well and pretty close to on time. No problems and very satisfied with my care.
July 27, 2024
5
Dr. Mott was thorough, professional and kind.
July 27, 2024
2
The audiologist was very kind and concerned. The wait time for the doctor was okay for me, since another patient didn't who for their appointment, but my husband and I left after waiting for over an hour for him to see my husband. I'm skeptical regarding the results of my hearing tests, and although I liked most of the staff, I don't think we will be returning to this practice, mostly due to the long wait. We arrived at 12:45 and left at 3:30 without he exam on my husband being done. The paper work was insane and didn't seem to be related to what we were there for today.
July 25, 2024
2
The audiologist was very kind and concerned. The wait time for the doctor was okay for me, since another patient didn't who for their appointment, but my husband and I left after waiting for over an hour for him to see my husband. I'm skeptical regarding the results of my hearing tests, and although I liked most of the staff, I don't think we will be returning to this practice, mostly due to the long wait. We arrived at 12:45 and left at 3:30 without he exam on my husband being done. The paper work was insane and didn't seem to be related to what we were there for today.
July 25, 2024
5
Dr. Mott was thorough, professional and kind.
July 27, 2024
5
I have only been there a few times but all appointments have been handled well and pretty close to on time. No problems and very satisfied with my care.
July 27, 2024
5
Very professional and kind
August 7, 2024
2
The wait time was unacceptable 3 hours!!! Then was told in order to find out what the problem was we would have to come back for a 2 hour test so basically only had a hearing g test and wax cleaned out of ears.
August 8, 2024
5
Dr. Mott is great. The staff are great,
August 8, 2024
5
My experience with the Audiologist Dr Mott was top notch. Having to wait 45 minutes to see Dr. Plotnick did not thrill me. If I was not retired, I would have had my Executive Assistant send him a bill for my time. Once I did see the Dr. he was professional and pleasant.
August 9, 2024
4
Front office personnel were extremely kind and helpful.
August 18, 2024
5
Staff was very pleasant to work with
August 26, 2024
5
Great experience, awesome staff .
August 27, 2024
5
Felt like I was in the right place and the right hands. I felt everyone was in tune to my concerns enough to try addressing each one of them. Thanks ENT and staff team, for the teamwork
August 30, 2024
5
This establishment is very professional. I really appreciate their service. My ear was giving me trouble and I went about three months ago and they put a tube in and everything went well. It healed pretty good, my hearing returned. So everything was, I don't have any complaints. They're very professional. Everybody from the front desk all the way to the back, the nurses, the doctors, clerical staff, everybody was just excellent. I can't brag on them enough. And I appreciate it. I'm hearing better.
September 4, 2024
5
I found a solution for my problem that I have been dealing with for years. I am so happy with Dr Plotnick and Ms Mott. Very professional and actually listened to my concerns. The nurse was so sweet and did a great job.
September 11, 2024
5
Very nice and thorough
September 18, 2024
5
Everyone that helped us very nice
September 19, 2024
5
Everyone was nice and friendly and I thank them all
September 19, 2024
5
Great Day at your office.
September 22, 2024
5
Great
September 25, 2024
5
Dr Mott is an asset for Wellstar
September 26, 2024
5
Very informative and friendly .. made the whole experience easier
September 26, 2024
5
Dr. Mott listens intently to what I say and addresses my concerns. I feel very comfortable with her. The staff at the front desk is always smiling and welcoming.
September 28, 2024
5
I was very satisfied with my visit. I felt very comfortable. I love the staff. Will recommend highly.
October 11, 2024
5
Very professional, helpful and clear.
October 13, 2024
5
Love the Wellstar Professionals.
October 26, 2024
5
This was my first visit with Dr. Mott. She was very pleasant and explained every step of the hearing exam process. Also explained results and the options I have.
October 27, 2024
3
This was not my regular audiologist. She was very nice. However the information she recommended did not resolve my problem. My hearing aides (purchased from this group) has a charging box and after several years of daily use it started to not be reliable to charge my hearing aids . The USB cord had worn out at the plug in. She told me I could pick up a replacement cord at any Walgreens or Walmart. You have to order one from Amazon I found out at the stores after running all over. I ask about a replacement box and she didn't know if I could get one or not.... She said my box could be returned to the factory for repairs. I would not have a charged hearing aide during this time. She didn't seem to understand the fact that I would not be able to hear at all during this period required to send the box back. I ask her to text me the cost of buying a replacement box and she said they didn't text , their office policy was to call the resident . I told her I can't hear you on the phone with out a charged hearing aide. For an audiologist are seemed to be out of touch and not able to resolve my problem.
October 27, 2024
5
Great customer service experience. The providers were very professional and provided very detailed information about my healthcare also provided literature and instructions how to manage my illness...
October 30, 2024
5
so very nice and professional.
November 2, 2024
5
I had the best experience at my appointment today, I would like to say thank you ladies.
November 2, 2024
5
The entire staff was kind,friendly and professional. I will be recommending this ENT staff to my family and Friends. Thanks so much for ensuring my issues will be resolved.
November 7, 2024
Troy-Ann Mott, AuD
Audiologist with Wellstar since 2022
Rating
4.6
|
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Specialties
Audiology
, Otolaryngology
Education
Doctor of Audiology
Medical School
University of Southern Mississippi
Spoken Languages
English
Office Locations
|
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www.wellstar.org/physicians/troy-ann-mott-aud
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