Office Locations
Expertise
Specialties
- Pediatrics
Education & Training
- East Carolina University
Certifications
- American Board of Pediatrics
Languages spoken
- English
Patient Reviews
Overall patient rating
4.7Based on 162 patient ratings
- I'd recommend this provider to family and friends
-
- Listened to me carefully
-
- I'd recommend this practice to family and friends
-
- Shared the right amount of information
-
- Earned my trust
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Excellent service and we felt special. Thank you Dr Hicks
June 27, 2024
5
I am a nurse and my daughter goes to the pediatrics and I just have to say I absolutely think the office is great. I absolutely love Dr. Hicks and my 18 year old, my 20 year old daughter has been going there. I cannot say in the 20 years that I've been there I've ever had a bad experience but I absolutely think Dr. Hicks is amazing. I just I can't say anything bad at all. This is coming from a nurse who's watching everything to make sure everything is being done right. I have no complaints whatsoever. Amazing. Great. Excellent.
June 21, 2024
5
Dr Hicks is such a wonderful pediatrician and has been so helpful to our family!
May 25, 2024
5
Dr Hicks was so caring and really took her time to make my child feel comfortable. I sincerely appreciate how attentive and willing to help she was at her visit. Her nurse was also very caring and had great bedside manner.
May 19, 2024
5
We absolutely love Dr. Hicks !!!!
April 26, 2024
5
Great!
April 24, 2024
5
Dr.Hicks was absolutely wonderful, & I am very happy my son will now have her as his Dr., the nurses that gave my son his vaccines were also incredibly kind & patient with him, taking into consideration that he is on the spectrum & being very understanding of that. All in all, I am very happy with our experience yesterday.
April 21, 2024
5
The wait was over an hour to see the doctor. I waited for half an hour in the waiting room and another half in the room.
April 20, 2024
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
5
Excellent service and we felt special. Thank you Dr Hicks
June 27, 2024
5
I am a nurse and my daughter goes to the pediatrics and I just have to say I absolutely think the office is great. I absolutely love Dr. Hicks and my 18 year old, my 20 year old daughter has been going there. I cannot say in the 20 years that I've been there I've ever had a bad experience but I absolutely think Dr. Hicks is amazing. I just I can't say anything bad at all. This is coming from a nurse who's watching everything to make sure everything is being done right. I have no complaints whatsoever. Amazing. Great. Excellent.
June 21, 2024
5
Dr Hicks is such a wonderful pediatrician and has been so helpful to our family!
May 25, 2024
5
Dr Hicks was so caring and really took her time to make my child feel comfortable. I sincerely appreciate how attentive and willing to help she was at her visit. Her nurse was also very caring and had great bedside manner.
May 19, 2024
5
We absolutely love Dr. Hicks !!!!
April 26, 2024
5
Great!
April 24, 2024
5
Dr.Hicks was absolutely wonderful, & I am very happy my son will now have her as his Dr., the nurses that gave my son his vaccines were also incredibly kind & patient with him, taking into consideration that he is on the spectrum & being very understanding of that. All in all, I am very happy with our experience yesterday.
April 21, 2024
5
The wait was over an hour to see the doctor. I waited for half an hour in the waiting room and another half in the room.
April 20, 2024
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
5
Excellent service and we felt special. Thank you Dr Hicks
June 27, 2024
5
I am a nurse and my daughter goes to the pediatrics and I just have to say I absolutely think the office is great. I absolutely love Dr. Hicks and my 18 year old, my 20 year old daughter has been going there. I cannot say in the 20 years that I've been there I've ever had a bad experience but I absolutely think Dr. Hicks is amazing. I just I can't say anything bad at all. This is coming from a nurse who's watching everything to make sure everything is being done right. I have no complaints whatsoever. Amazing. Great. Excellent.
June 21, 2024
5
Dr Hicks is such a wonderful pediatrician and has been so helpful to our family!
May 25, 2024
5
Dr Hicks was so caring and really took her time to make my child feel comfortable. I sincerely appreciate how attentive and willing to help she was at her visit. Her nurse was also very caring and had great bedside manner.
May 19, 2024
5
We absolutely love Dr. Hicks !!!!
April 26, 2024
5
Great!
April 24, 2024
5
Dr.Hicks was absolutely wonderful, & I am very happy my son will now have her as his Dr., the nurses that gave my son his vaccines were also incredibly kind & patient with him, taking into consideration that he is on the spectrum & being very understanding of that. All in all, I am very happy with our experience yesterday.
April 21, 2024
5
The wait was over an hour to see the doctor. I waited for half an hour in the waiting room and another half in the room.
April 20, 2024
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
5
Excellent service and we felt special. Thank you Dr Hicks
June 27, 2024
5
I am a nurse and my daughter goes to the pediatrics and I just have to say I absolutely think the office is great. I absolutely love Dr. Hicks and my 18 year old, my 20 year old daughter has been going there. I cannot say in the 20 years that I've been there I've ever had a bad experience but I absolutely think Dr. Hicks is amazing. I just I can't say anything bad at all. This is coming from a nurse who's watching everything to make sure everything is being done right. I have no complaints whatsoever. Amazing. Great. Excellent.
June 21, 2024
5
Dr Hicks is such a wonderful pediatrician and has been so helpful to our family!
May 25, 2024
5
Dr Hicks was so caring and really took her time to make my child feel comfortable. I sincerely appreciate how attentive and willing to help she was at her visit. Her nurse was also very caring and had great bedside manner.
May 19, 2024
5
We absolutely love Dr. Hicks !!!!
April 26, 2024
5
Great!
April 24, 2024
5
Dr.Hicks was absolutely wonderful, & I am very happy my son will now have her as his Dr., the nurses that gave my son his vaccines were also incredibly kind & patient with him, taking into consideration that he is on the spectrum & being very understanding of that. All in all, I am very happy with our experience yesterday.
April 21, 2024
5
The wait was over an hour to see the doctor. I waited for half an hour in the waiting room and another half in the room.
April 20, 2024
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
Great
April 11, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Excellent service!
November 22, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
5
Great place to go
October 25, 2023
5
Great place to go
October 25, 2023
5
We love Dr. Shannon Hicks!!!
November 5, 2023
4
Dr. Hicks was very nice and thorough as usual. I chose the incorrect answer when I said 2 earlier, but I love Dr. Hicks. She always listen to my concerns and ... and provides top notch service as well as her team that works with her. Thank you.
November 12, 2023
4
According to my daughter and mother-in-law, the team was very attentive and so was the doctor.
November 14, 2023
5
Excellent service!
November 22, 2023
5
The doctor was very good with my girls. She explained a lot of things that they need to know at their age..good bedside manners!
December 28, 2023
5
Even with floor fans blasting from a backed up toilet repair, the front desk staff were smiling and friendly. Dr. Hicks is just what my daughter needed. Dr. Hicks did not speak down to either of us, she listened to our concerns, and was genuine. THANK YOU!
January 28, 2024
5
I'm so excited to have Dr. Hicks as a part of my child's health care team. I've been with the Wellstar peds group her whole life but I'm glad to have a female physician I can trust. Dr. Hicks was amazing with my daughter and took her time to make her feel comfortable. I know time is short for each of their patient visits but you wouldn't have known this at our recent visit.
January 31, 2024
5
Love Dr Hicks she is patient and seems to care about my child!
February 2, 2024
5
Everyone is always very attentive.
February 19, 2024
5
Nicest doctor I've ever met! Dr. Hicks is wonderful! Nurses are professional and very nice too!
March 11, 2024
5
We appreciated Dr Hicks through exam and help to get better.
March 14, 2024
5
We always have such an amazing experience with our pediatrician's office! I'm so grateful to them for the care & concern they have always showed to our family
March 14, 2024
5
Dr was super sweet and listened to my concerns for my daughter. All the drs we've had at this Wellstar practice have been great!
March 15, 2024
5
The Doctor and the nurses were very nice and patient with my daughter. They made a visit that was filled with anxiety so easy. We appreciate you all.
March 22, 2024
5
Cannot say enough about Dr Hicks and staff! Absolutely love her! She put me at ease, discussed options if needed, and provided "what if " scenarios in the event of. Bedside manner was something of angels ?
March 29, 2024
5
I appreciate and love how Dr. Hicks treats my baby and I when we come in. Very professional and personable. She treats my daughter like she is human and not just another patient.
April 3, 2024
5
Dr Hicks she's so awesome I give her 5 stars
April 5, 2024
5
Dr. Hicks is always friendly and addresses all of my questions.
April 6, 2024
5
Dr. Hicks was very attentive and very kind and she listened to me and my daughter and she was very helpful because we needed a physical support for my daughter and she was able to sign it for us and she was friendly and kind. Also the CNA and the other staff who attended to us at the reception and everywhere, everyone was kind and very friendly. I would definitely recommend you guys to friends and family. Thank you.
April 7, 2024
5
Great
April 11, 2024
5
Continued issue with copay amount and this office's interpretation of my insurance that neither the provider's front staff or your billing department could help with. Considering finding another pediatric provider solely based on this. The providers office staff told me to contact my insurance. I did. My insurance told me the providers office needs to contact them so they can provide them the correct billing code. I told the providers front staff this and was told they will not call my insurance company. I shouldn't have to jump through hoops to actually be billed properly. This has been an issue at EVERY visit with this provider. My primary care is in the same building and doesn't have the issue.
April 13, 2024
5
The wait was over an hour to see the doctor. I waited for half an hour in the waiting room and another half in the room.
April 20, 2024
5
Dr.Hicks was absolutely wonderful, & I am very happy my son will now have her as his Dr., the nurses that gave my son his vaccines were also incredibly kind & patient with him, taking into consideration that he is on the spectrum & being very understanding of that. All in all, I am very happy with our experience yesterday.
April 21, 2024
5
Great!
April 24, 2024
5
We absolutely love Dr. Hicks !!!!
April 26, 2024
5
Dr Hicks was so caring and really took her time to make my child feel comfortable. I sincerely appreciate how attentive and willing to help she was at her visit. Her nurse was also very caring and had great bedside manner.
May 19, 2024
5
Dr Hicks is such a wonderful pediatrician and has been so helpful to our family!
May 25, 2024
5
I am a nurse and my daughter goes to the pediatrics and I just have to say I absolutely think the office is great. I absolutely love Dr. Hicks and my 18 year old, my 20 year old daughter has been going there. I cannot say in the 20 years that I've been there I've ever had a bad experience but I absolutely think Dr. Hicks is amazing. I just I can't say anything bad at all. This is coming from a nurse who's watching everything to make sure everything is being done right. I have no complaints whatsoever. Amazing. Great. Excellent.
June 21, 2024
5
Excellent service and we felt special. Thank you Dr Hicks
June 27, 2024
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Shannon Hicks, MD
Pediatrician with Wellstar since 2022
Rating
4.7
|
Specialties
Pediatrics
Education
Doctor of Medicine
Medical School
East Carolina University
Residency
Orlando Health Arnold Palmer Hospital
Certifications
American Board of Pediatrics
Spoken Languages
English
Office Locations
|
www.wellstar.org/physicians/shannon-hicks-md
|
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