Ronnika Harley, MD

Dr. Harley and the staff at Wellstar Pediatrics Austell are always pleasant, timely, knowledgeable, supportive and listen attentively. We have never had a bad experience at this location and look forward to continuing our journey here as we expand our family.

August 17, 2025

The way the nurse treated my child was unacceptable. His vision and hearing test was not explained to him in an age appropriate way. He's 4, not 12. The vision test needs to be revised and be more practical. The vision test was not explained to him in an age appropriate way. And without hesitation she immediately failed him because I said he doesn't know all those shapes and told me I would have to go to a specialist. I told her to let him try the vision test after I explained it to him in an age appropriate way, because she did not. He called out the shapes he knew very clearly, but because he didn't know the names of some, she failed him. I don't agree with that. He identified what he knew and because he didn't know certain shape names, his vision is failed?? The hearing test. She said sit down, soaked the headphones in alcohol and put them on his head. Then says, when you hear the beep in the right ear raise your right hand. And said the same for the left. What four year old knows there right and left? So after she was rushing that and not explaining anything at an age appropriate level, I had to intervene and explain the test to him. By that point she overwhelmed him and failed him. When it was time for vaccinations, I explained to Dr Harley that after being in the ICU one month ago after a traumatic event, my child would need someone to give him his shots quietly and quickly while I held him. Dr. Harley agreed. The nurse enters the room, I said the exact same thing to her. She said he had to lay a certain way on the table. I lay him flat, let her bend his legs and she put his legs between hers. I have no problem with that. I had his upper body, which he was not moving, he was not fighting, but he was screaming in absolute fear. She proceeded to argue with me while my child is being held down on how I have to put my hands a certain way or she was going to have to get another nurse. Again, my child was not resisting, fighting, straining, nothing, just screaming in fear, While the nurse was still arguing with me, making the situation more stressful for him. After I told her three times to give him the shots, she got an attitude and finally did them. The entire scenario was beyond unacceptable and completely unprofessional. I have been coming to this pediatric office with my children since 2005. Literally 20 years and never had an issue until today. I feel like my child was set up for failure for his vision and hearing tests. Which now requires me to reschedule and come back in hopes that the same person is not administering these tests so I can get the proper documents for school enrollment. There was zero compassion for a simple request when it came to his vaccinations. I'm appalled by this experience and I hope there is reprimand for the nurse.

August 15, 2025

Hello. I really enjoyed my time with the doctor. She did reassure us of concerns that we had and made sure that we knew that they weren't, you know, concerned. However, the scheduling conflict, every time that I've called or tried to schedule an appointment, even when I left from actually having an appointment, it's always a headache. It's always a hassle. And it's nothing to that doctor specifically, but I don't know if it's the system that you all use or if the turnover of people who schedule are new, but it is a hassle every single time. So I would recommend, and that is the only reason why I would not, that's the only reason I would not recommend this location for anyone.

August 17, 2025

I really love The nurse that was working with Dr. Harley. Please keep her on staff!

August 11, 2025

Thank you very much everything went well and I received everything I needed to ask, thank you.

July 27, 2025

Fast service and great customer service.

July 16, 2025

I really love how they care for my boys. This is an amazing staff!!

June 5, 2025

Always a pleasure to be able to obtain good care at this pediatric facility

June 1, 2025

All the staff were attentive and friendly.

May 22, 2025

We had a great experience. The staff was very friendly and helpful.

May 2, 2025

Thank you for this good work.

April 30, 2025

It was with patience,respect and professional

April 27, 2025

Good

April 27, 2025

Everything is okay.

April 27, 2025

I absolutely love Ronnika Harley and her staff. They are the best. I would never change as doctor. She's great. She's patient. She's gentle with him. And I love her. Nothing needs to be changed. Everybody is doing everything great, correct, and well. And she will always have us.

April 16, 2025

Dr. Harley is a joy to be around. She cares deeply for the kids. My son said that he would love to go back and see her.

April 14, 2025

The front office staff is always polite. Dr. Harley and her nurses always take the time to listen to any concerns, let's us know step by step when they are about to do anything or something different during the exam. Dr. Harley goes above and beyond to make sure we understand and are comfortable with the current treatments or any changes that needs to be made. I am 100% satisfied with Dr. Harley and all the staff at this office

April 5, 2025

Great people!

March 29, 2025

It was great as always!

March 30, 2025

Dr. Harley is very thoughtful, very thorough provider. She's always been there for my children from day one. She's always been very, she pays attention to differences and notices and what changes has happened in their bodies as she examines them. And I just really want to say that she is a gem for you guys to have there at WellStar Pediatrics and I would recommend anyone to her. Thank you.

February 26, 2025

Everything was fine to me

February 24, 2025

Definitely Satisfied.

February 16, 2025

They timely in getting my son in and out. They listened to my needs for my son

February 10, 2025

Staff is amazing!

February 9, 2025

I love the staff here!

February 9, 2025

Doctor Harley is the best doctor ever she has been the best for my little. May nothing but blessings upon blessings come to her and her family. Thank you

February 9, 2025

We are always greeted with smiles and i love the positivity at this office. It's overall good energy from the time you walk in to the end of your visit!

February 8, 2025

I love Dr. Harley: and the front office address the paper and signing issues I brought up in my last visit. Thank you Wellstar.

January 21, 2025

We usually are seen at the Mulkey rd office. On this visit the Smyrna Front Office Staff was the most unfriendly and unprofessional experience I've ever had. Dr. Harley was amazing as usual, but the rest of the interactions were very disappointing.

January 13, 2025

It was a good experience.

December 29, 2024

Dr. Harley and the staff at Wellstar Pediatrics Austell are always pleasant, timely, knowledgeable, supportive and listen attentively. We have never had a bad experience at this location and look forward to continuing our journey here as we expand our family.

August 17, 2025

The way the nurse treated my child was unacceptable. His vision and hearing test was not explained to him in an age appropriate way. He's 4, not 12. The vision test needs to be revised and be more practical. The vision test was not explained to him in an age appropriate way. And without hesitation she immediately failed him because I said he doesn't know all those shapes and told me I would have to go to a specialist. I told her to let him try the vision test after I explained it to him in an age appropriate way, because she did not. He called out the shapes he knew very clearly, but because he didn't know the names of some, she failed him. I don't agree with that. He identified what he knew and because he didn't know certain shape names, his vision is failed?? The hearing test. She said sit down, soaked the headphones in alcohol and put them on his head. Then says, when you hear the beep in the right ear raise your right hand. And said the same for the left. What four year old knows there right and left? So after she was rushing that and not explaining anything at an age appropriate level, I had to intervene and explain the test to him. By that point she overwhelmed him and failed him. When it was time for vaccinations, I explained to Dr Harley that after being in the ICU one month ago after a traumatic event, my child would need someone to give him his shots quietly and quickly while I held him. Dr. Harley agreed. The nurse enters the room, I said the exact same thing to her. She said he had to lay a certain way on the table. I lay him flat, let her bend his legs and she put his legs between hers. I have no problem with that. I had his upper body, which he was not moving, he was not fighting, but he was screaming in absolute fear. She proceeded to argue with me while my child is being held down on how I have to put my hands a certain way or she was going to have to get another nurse. Again, my child was not resisting, fighting, straining, nothing, just screaming in fear, While the nurse was still arguing with me, making the situation more stressful for him. After I told her three times to give him the shots, she got an attitude and finally did them. The entire scenario was beyond unacceptable and completely unprofessional. I have been coming to this pediatric office with my children since 2005. Literally 20 years and never had an issue until today. I feel like my child was set up for failure for his vision and hearing tests. Which now requires me to reschedule and come back in hopes that the same person is not administering these tests so I can get the proper documents for school enrollment. There was zero compassion for a simple request when it came to his vaccinations. I'm appalled by this experience and I hope there is reprimand for the nurse.

August 15, 2025

Hello. I really enjoyed my time with the doctor. She did reassure us of concerns that we had and made sure that we knew that they weren't, you know, concerned. However, the scheduling conflict, every time that I've called or tried to schedule an appointment, even when I left from actually having an appointment, it's always a headache. It's always a hassle. And it's nothing to that doctor specifically, but I don't know if it's the system that you all use or if the turnover of people who schedule are new, but it is a hassle every single time. So I would recommend, and that is the only reason why I would not, that's the only reason I would not recommend this location for anyone.

August 17, 2025

I really love The nurse that was working with Dr. Harley. Please keep her on staff!

August 11, 2025

Thank you very much everything went well and I received everything I needed to ask, thank you.

July 27, 2025

Fast service and great customer service.

July 16, 2025

I really love how they care for my boys. This is an amazing staff!!

June 5, 2025

Always a pleasure to be able to obtain good care at this pediatric facility

June 1, 2025

We had a great experience. The staff was very friendly and helpful.

May 2, 2025

Thank you for this good work.

April 30, 2025

It was with patience,respect and professional

April 27, 2025

Good

April 27, 2025

Everything is okay.

April 27, 2025

I absolutely love Ronnika Harley and her staff. They are the best. I would never change as doctor. She's great. She's patient. She's gentle with him. And I love her. Nothing needs to be changed. Everybody is doing everything great, correct, and well. And she will always have us.

April 16, 2025

Dr. Harley is a joy to be around. She cares deeply for the kids. My son said that he would love to go back and see her.

April 14, 2025

The front office staff is always polite. Dr. Harley and her nurses always take the time to listen to any concerns, let's us know step by step when they are about to do anything or something different during the exam. Dr. Harley goes above and beyond to make sure we understand and are comfortable with the current treatments or any changes that needs to be made. I am 100% satisfied with Dr. Harley and all the staff at this office

April 5, 2025

Great people!

March 29, 2025

It was great as always!

March 30, 2025

Dr. Harley is very thoughtful, very thorough provider. She's always been there for my children from day one. She's always been very, she pays attention to differences and notices and what changes has happened in their bodies as she examines them. And I just really want to say that she is a gem for you guys to have there at WellStar Pediatrics and I would recommend anyone to her. Thank you.

February 26, 2025

Everything was fine to me

February 24, 2025

Definitely Satisfied.

February 16, 2025

They timely in getting my son in and out. They listened to my needs for my son

February 10, 2025

Staff is amazing!

February 9, 2025

I love the staff here!

February 9, 2025

Doctor Harley is the best doctor ever she has been the best for my little. May nothing but blessings upon blessings come to her and her family. Thank you

February 9, 2025

We are always greeted with smiles and i love the positivity at this office. It's overall good energy from the time you walk in to the end of your visit!

February 8, 2025

I love Dr. Harley: and the front office address the paper and signing issues I brought up in my last visit. Thank you Wellstar.

January 21, 2025

We usually are seen at the Mulkey rd office. On this visit the Smyrna Front Office Staff was the most unfriendly and unprofessional experience I've ever had. Dr. Harley was amazing as usual, but the rest of the interactions were very disappointing.

January 13, 2025

It was a good experience.

December 29, 2024

All the staff were attentive and friendly.

May 22, 2025

All the staff were attentive and friendly.

May 22, 2025

Dr. Harley and the staff at Wellstar Pediatrics Austell are always pleasant, timely, knowledgeable, supportive and listen attentively. We have never had a bad experience at this location and look forward to continuing our journey here as we expand our family.

August 17, 2025

The way the nurse treated my child was unacceptable. His vision and hearing test was not explained to him in an age appropriate way. He's 4, not 12. The vision test needs to be revised and be more practical. The vision test was not explained to him in an age appropriate way. And without hesitation she immediately failed him because I said he doesn't know all those shapes and told me I would have to go to a specialist. I told her to let him try the vision test after I explained it to him in an age appropriate way, because she did not. He called out the shapes he knew very clearly, but because he didn't know the names of some, she failed him. I don't agree with that. He identified what he knew and because he didn't know certain shape names, his vision is failed?? The hearing test. She said sit down, soaked the headphones in alcohol and put them on his head. Then says, when you hear the beep in the right ear raise your right hand. And said the same for the left. What four year old knows there right and left? So after she was rushing that and not explaining anything at an age appropriate level, I had to intervene and explain the test to him. By that point she overwhelmed him and failed him. When it was time for vaccinations, I explained to Dr Harley that after being in the ICU one month ago after a traumatic event, my child would need someone to give him his shots quietly and quickly while I held him. Dr. Harley agreed. The nurse enters the room, I said the exact same thing to her. She said he had to lay a certain way on the table. I lay him flat, let her bend his legs and she put his legs between hers. I have no problem with that. I had his upper body, which he was not moving, he was not fighting, but he was screaming in absolute fear. She proceeded to argue with me while my child is being held down on how I have to put my hands a certain way or she was going to have to get another nurse. Again, my child was not resisting, fighting, straining, nothing, just screaming in fear, While the nurse was still arguing with me, making the situation more stressful for him. After I told her three times to give him the shots, she got an attitude and finally did them. The entire scenario was beyond unacceptable and completely unprofessional. I have been coming to this pediatric office with my children since 2005. Literally 20 years and never had an issue until today. I feel like my child was set up for failure for his vision and hearing tests. Which now requires me to reschedule and come back in hopes that the same person is not administering these tests so I can get the proper documents for school enrollment. There was zero compassion for a simple request when it came to his vaccinations. I'm appalled by this experience and I hope there is reprimand for the nurse.

August 15, 2025

Hello. I really enjoyed my time with the doctor. She did reassure us of concerns that we had and made sure that we knew that they weren't, you know, concerned. However, the scheduling conflict, every time that I've called or tried to schedule an appointment, even when I left from actually having an appointment, it's always a headache. It's always a hassle. And it's nothing to that doctor specifically, but I don't know if it's the system that you all use or if the turnover of people who schedule are new, but it is a hassle every single time. So I would recommend, and that is the only reason why I would not, that's the only reason I would not recommend this location for anyone.

August 17, 2025

I really love The nurse that was working with Dr. Harley. Please keep her on staff!

August 11, 2025

Thank you very much everything went well and I received everything I needed to ask, thank you.

July 27, 2025

Fast service and great customer service.

July 16, 2025

I really love how they care for my boys. This is an amazing staff!!

June 5, 2025

Always a pleasure to be able to obtain good care at this pediatric facility

June 1, 2025

We had a great experience. The staff was very friendly and helpful.

May 2, 2025

Thank you for this good work.

April 30, 2025

It was with patience,respect and professional

April 27, 2025

Good

April 27, 2025

Everything is okay.

April 27, 2025

I absolutely love Ronnika Harley and her staff. They are the best. I would never change as doctor. She's great. She's patient. She's gentle with him. And I love her. Nothing needs to be changed. Everybody is doing everything great, correct, and well. And she will always have us.

April 16, 2025

Dr. Harley is a joy to be around. She cares deeply for the kids. My son said that he would love to go back and see her.

April 14, 2025

The front office staff is always polite. Dr. Harley and her nurses always take the time to listen to any concerns, let's us know step by step when they are about to do anything or something different during the exam. Dr. Harley goes above and beyond to make sure we understand and are comfortable with the current treatments or any changes that needs to be made. I am 100% satisfied with Dr. Harley and all the staff at this office

April 5, 2025

Great people!

March 29, 2025

It was great as always!

March 30, 2025

Dr. Harley is very thoughtful, very thorough provider. She's always been there for my children from day one. She's always been very, she pays attention to differences and notices and what changes has happened in their bodies as she examines them. And I just really want to say that she is a gem for you guys to have there at WellStar Pediatrics and I would recommend anyone to her. Thank you.

February 26, 2025

Everything was fine to me

February 24, 2025

Definitely Satisfied.

February 16, 2025

They timely in getting my son in and out. They listened to my needs for my son

February 10, 2025

Staff is amazing!

February 9, 2025

I love the staff here!

February 9, 2025

Doctor Harley is the best doctor ever she has been the best for my little. May nothing but blessings upon blessings come to her and her family. Thank you

February 9, 2025

We are always greeted with smiles and i love the positivity at this office. It's overall good energy from the time you walk in to the end of your visit!

February 8, 2025

I love Dr. Harley: and the front office address the paper and signing issues I brought up in my last visit. Thank you Wellstar.

January 21, 2025

We usually are seen at the Mulkey rd office. On this visit the Smyrna Front Office Staff was the most unfriendly and unprofessional experience I've ever had. Dr. Harley was amazing as usual, but the rest of the interactions were very disappointing.

January 13, 2025

It was a good experience.

December 29, 2024

Hello. I really enjoyed my time with the doctor. She did reassure us of concerns that we had and made sure that we knew that they weren't, you know, concerned. However, the scheduling conflict, every time that I've called or tried to schedule an appointment, even when I left from actually having an appointment, it's always a headache. It's always a hassle. And it's nothing to that doctor specifically, but I don't know if it's the system that you all use or if the turnover of people who schedule are new, but it is a hassle every single time. So I would recommend, and that is the only reason why I would not, that's the only reason I would not recommend this location for anyone.

August 17, 2025

Dr. Harley and the staff at Wellstar Pediatrics Austell are always pleasant, timely, knowledgeable, supportive and listen attentively. We have never had a bad experience at this location and look forward to continuing our journey here as we expand our family.

August 17, 2025

The way the nurse treated my child was unacceptable. His vision and hearing test was not explained to him in an age appropriate way. He's 4, not 12. The vision test needs to be revised and be more practical. The vision test was not explained to him in an age appropriate way. And without hesitation she immediately failed him because I said he doesn't know all those shapes and told me I would have to go to a specialist. I told her to let him try the vision test after I explained it to him in an age appropriate way, because she did not. He called out the shapes he knew very clearly, but because he didn't know the names of some, she failed him. I don't agree with that. He identified what he knew and because he didn't know certain shape names, his vision is failed?? The hearing test. She said sit down, soaked the headphones in alcohol and put them on his head. Then says, when you hear the beep in the right ear raise your right hand. And said the same for the left. What four year old knows there right and left? So after she was rushing that and not explaining anything at an age appropriate level, I had to intervene and explain the test to him. By that point she overwhelmed him and failed him. When it was time for vaccinations, I explained to Dr Harley that after being in the ICU one month ago after a traumatic event, my child would need someone to give him his shots quietly and quickly while I held him. Dr. Harley agreed. The nurse enters the room, I said the exact same thing to her. She said he had to lay a certain way on the table. I lay him flat, let her bend his legs and she put his legs between hers. I have no problem with that. I had his upper body, which he was not moving, he was not fighting, but he was screaming in absolute fear. She proceeded to argue with me while my child is being held down on how I have to put my hands a certain way or she was going to have to get another nurse. Again, my child was not resisting, fighting, straining, nothing, just screaming in fear, While the nurse was still arguing with me, making the situation more stressful for him. After I told her three times to give him the shots, she got an attitude and finally did them. The entire scenario was beyond unacceptable and completely unprofessional. I have been coming to this pediatric office with my children since 2005. Literally 20 years and never had an issue until today. I feel like my child was set up for failure for his vision and hearing tests. Which now requires me to reschedule and come back in hopes that the same person is not administering these tests so I can get the proper documents for school enrollment. There was zero compassion for a simple request when it came to his vaccinations. I'm appalled by this experience and I hope there is reprimand for the nurse.

August 15, 2025

I really love The nurse that was working with Dr. Harley. Please keep her on staff!

August 11, 2025

Thank you very much everything went well and I received everything I needed to ask, thank you.

July 27, 2025

Fast service and great customer service.

July 16, 2025

I really love how they care for my boys. This is an amazing staff!!

June 5, 2025

Always a pleasure to be able to obtain good care at this pediatric facility

June 1, 2025

All the staff were attentive and friendly.

May 22, 2025

We had a great experience. The staff was very friendly and helpful.

May 2, 2025

Thank you for this good work.

April 30, 2025

It was with patience,respect and professional

April 27, 2025

Good

April 27, 2025

Everything is okay.

April 27, 2025

I absolutely love Ronnika Harley and her staff. They are the best. I would never change as doctor. She's great. She's patient. She's gentle with him. And I love her. Nothing needs to be changed. Everybody is doing everything great, correct, and well. And she will always have us.

April 16, 2025

Dr. Harley is a joy to be around. She cares deeply for the kids. My son said that he would love to go back and see her.

April 14, 2025

The front office staff is always polite. Dr. Harley and her nurses always take the time to listen to any concerns, let's us know step by step when they are about to do anything or something different during the exam. Dr. Harley goes above and beyond to make sure we understand and are comfortable with the current treatments or any changes that needs to be made. I am 100% satisfied with Dr. Harley and all the staff at this office

April 5, 2025

It was great as always!

March 30, 2025

Great people!

March 29, 2025

Dr. Harley is very thoughtful, very thorough provider. She's always been there for my children from day one. She's always been very, she pays attention to differences and notices and what changes has happened in their bodies as she examines them. And I just really want to say that she is a gem for you guys to have there at WellStar Pediatrics and I would recommend anyone to her. Thank you.

February 26, 2025

Everything was fine to me

February 24, 2025

Definitely Satisfied.

February 16, 2025

They timely in getting my son in and out. They listened to my needs for my son

February 10, 2025

Staff is amazing!

February 9, 2025

I love the staff here!

February 9, 2025

Doctor Harley is the best doctor ever she has been the best for my little. May nothing but blessings upon blessings come to her and her family. Thank you

February 9, 2025

We are always greeted with smiles and i love the positivity at this office. It's overall good energy from the time you walk in to the end of your visit!

February 8, 2025

I love Dr. Harley: and the front office address the paper and signing issues I brought up in my last visit. Thank you Wellstar.

January 21, 2025

We usually are seen at the Mulkey rd office. On this visit the Smyrna Front Office Staff was the most unfriendly and unprofessional experience I've ever had. Dr. Harley was amazing as usual, but the rest of the interactions were very disappointing.

January 13, 2025

It was a good experience.

December 29, 2024

It was a good experience.

December 29, 2024

We usually are seen at the Mulkey rd office. On this visit the Smyrna Front Office Staff was the most unfriendly and unprofessional experience I've ever had. Dr. Harley was amazing as usual, but the rest of the interactions were very disappointing.

January 13, 2025

I love Dr. Harley: and the front office address the paper and signing issues I brought up in my last visit. Thank you Wellstar.

January 21, 2025

We are always greeted with smiles and i love the positivity at this office. It's overall good energy from the time you walk in to the end of your visit!

February 8, 2025

Doctor Harley is the best doctor ever she has been the best for my little. May nothing but blessings upon blessings come to her and her family. Thank you

February 9, 2025

I love the staff here!

February 9, 2025

Staff is amazing!

February 9, 2025

They timely in getting my son in and out. They listened to my needs for my son

February 10, 2025

Definitely Satisfied.

February 16, 2025

Everything was fine to me

February 24, 2025

Dr. Harley is very thoughtful, very thorough provider. She's always been there for my children from day one. She's always been very, she pays attention to differences and notices and what changes has happened in their bodies as she examines them. And I just really want to say that she is a gem for you guys to have there at WellStar Pediatrics and I would recommend anyone to her. Thank you.

February 26, 2025

Great people!

March 29, 2025

It was great as always!

March 30, 2025

The front office staff is always polite. Dr. Harley and her nurses always take the time to listen to any concerns, let's us know step by step when they are about to do anything or something different during the exam. Dr. Harley goes above and beyond to make sure we understand and are comfortable with the current treatments or any changes that needs to be made. I am 100% satisfied with Dr. Harley and all the staff at this office

April 5, 2025

Dr. Harley is a joy to be around. She cares deeply for the kids. My son said that he would love to go back and see her.

April 14, 2025

I absolutely love Ronnika Harley and her staff. They are the best. I would never change as doctor. She's great. She's patient. She's gentle with him. And I love her. Nothing needs to be changed. Everybody is doing everything great, correct, and well. And she will always have us.

April 16, 2025

Everything is okay.

April 27, 2025

Good

April 27, 2025

It was with patience,respect and professional

April 27, 2025

Thank you for this good work.

April 30, 2025

We had a great experience. The staff was very friendly and helpful.

May 2, 2025

All the staff were attentive and friendly.

May 22, 2025

Always a pleasure to be able to obtain good care at this pediatric facility

June 1, 2025

I really love how they care for my boys. This is an amazing staff!!

June 5, 2025

Fast service and great customer service.

July 16, 2025

Thank you very much everything went well and I received everything I needed to ask, thank you.

July 27, 2025

I really love The nurse that was working with Dr. Harley. Please keep her on staff!

August 11, 2025

The way the nurse treated my child was unacceptable. His vision and hearing test was not explained to him in an age appropriate way. He's 4, not 12. The vision test needs to be revised and be more practical. The vision test was not explained to him in an age appropriate way. And without hesitation she immediately failed him because I said he doesn't know all those shapes and told me I would have to go to a specialist. I told her to let him try the vision test after I explained it to him in an age appropriate way, because she did not. He called out the shapes he knew very clearly, but because he didn't know the names of some, she failed him. I don't agree with that. He identified what he knew and because he didn't know certain shape names, his vision is failed?? The hearing test. She said sit down, soaked the headphones in alcohol and put them on his head. Then says, when you hear the beep in the right ear raise your right hand. And said the same for the left. What four year old knows there right and left? So after she was rushing that and not explaining anything at an age appropriate level, I had to intervene and explain the test to him. By that point she overwhelmed him and failed him. When it was time for vaccinations, I explained to Dr Harley that after being in the ICU one month ago after a traumatic event, my child would need someone to give him his shots quietly and quickly while I held him. Dr. Harley agreed. The nurse enters the room, I said the exact same thing to her. She said he had to lay a certain way on the table. I lay him flat, let her bend his legs and she put his legs between hers. I have no problem with that. I had his upper body, which he was not moving, he was not fighting, but he was screaming in absolute fear. She proceeded to argue with me while my child is being held down on how I have to put my hands a certain way or she was going to have to get another nurse. Again, my child was not resisting, fighting, straining, nothing, just screaming in fear, While the nurse was still arguing with me, making the situation more stressful for him. After I told her three times to give him the shots, she got an attitude and finally did them. The entire scenario was beyond unacceptable and completely unprofessional. I have been coming to this pediatric office with my children since 2005. Literally 20 years and never had an issue until today. I feel like my child was set up for failure for his vision and hearing tests. Which now requires me to reschedule and come back in hopes that the same person is not administering these tests so I can get the proper documents for school enrollment. There was zero compassion for a simple request when it came to his vaccinations. I'm appalled by this experience and I hope there is reprimand for the nurse.

August 15, 2025

Dr. Harley and the staff at Wellstar Pediatrics Austell are always pleasant, timely, knowledgeable, supportive and listen attentively. We have never had a bad experience at this location and look forward to continuing our journey here as we expand our family.

August 17, 2025

Hello. I really enjoyed my time with the doctor. She did reassure us of concerns that we had and made sure that we knew that they weren't, you know, concerned. However, the scheduling conflict, every time that I've called or tried to schedule an appointment, even when I left from actually having an appointment, it's always a headache. It's always a hassle. And it's nothing to that doctor specifically, but I don't know if it's the system that you all use or if the turnover of people who schedule are new, but it is a hassle every single time. So I would recommend, and that is the only reason why I would not, that's the only reason I would not recommend this location for anyone.

August 17, 2025