Office Locations
Expertise
Specialties
- Urgent Care
- Family Medicine
Education & Training
- Mercer University
Certifications
- American Board of Family Medicine
Languages spoken
- English
Patient Reviews
Overall patient rating
4.8Based on 760 patient ratings
- I'd recommend this facility to family and friends
-
- I'd recommend this provider to family and friends
-
- Listened to me carefully
-
- Guided me on what to do after my visit
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Everyone was wonderful and helpful. I would definitely go back again and recommend this office Thank you for this office and staff
July 20, 2024
3
The doctor was very helpful and explained the problem.
July 18, 2024
5
Very good experience! Dr. Austin was so very pleasant and nice
July 16, 2024
5
I came in with a stuffy ear. The doctor was very thorough and explaining and showing me what was going on. He laid out a good care plan and by the next day I was already getting some relief. I'm so grateful, my ear had driven me crazy for two days. So glad I came to WellStar Urgent Care!
July 14, 2024
5
Dr Austin was very polite and very kind as was his staff.
July 10, 2024
5
Dr Austin listened to my concerns and provided the best possible care.
July 10, 2024
5
Nothing. The doctor and nurses were very efficient and courteous.
July 8, 2024
5
Prompt, pleasant, informing, easy to communicate with, defined issue and fixed problem. Successfully.
July 8, 2024
4
Went well
July 6, 2024
3
I wish there was better communication between parents and providers. Sometimes we as parents worry so much about our sick children and need some help to know what to do. The MyChart app is a joke
July 6, 2024
5
This is my favorite Urgent care. I drive past other urgent care facilities to use this one. Associates are always friendly and helpful. Doctor seem to care about making you well.
June 27, 2024
5
It was excellent from start to finish!!
June 26, 2024
5
Everyone was pleasant and informative.
June 22, 2024
5
The medical staff was so kind to my daughter who presented with new onset severe headache, nausea, visiting and visual changes. They gave a pillow and turned off lights while we waited for the doctor. The doctor quickly evaluated her and sent us on to Kennestone where she was diagnosed with viral meningitis!
June 22, 2024
5
The facility was very clean, and the staff, every one of them was very nice and friendly, and took good care of me. Thank you.
June 21, 2024
5
Convenient location.
June 19, 2024
5
Great staff! Appointment was kept right on time.
June 17, 2024
5
Dr. Austin and his nurse were awesome. He explained the nuances of his diagnosis and patiently went over how the various options for treatment might affect any medication that I was currently taking. I appreciated the care and concern that he, and his nurse, showed. I can't recall the nurses name, but she was very friendly and professional. All in all, an excellent experience with an all-star team.
June 15, 2024
5
Urgent care at Holly Springs is excellent. Courteous staff and Dr. Matthew Austin was great. He's a wonderful Doctor and had a great bedside manner.
June 15, 2024
5
All the staff were very happy and treated me very well. Outstanding job!
June 17, 2024
5
My nurse and doctor were great. It was really a nice visit.
June 15, 2024
5
everyone was kind, respectful, and professional. i had been to a different urgent care facility earlier in the week and walked out with no information and no help which led me to coming to wellstar two days later. much better facility and the staff listened and i left with a diagnosis and medicine.
June 14, 2024
5
Dr. Austin was incredibly thorough and provided detailed information about the care plan after diagnosis. I am very impressed and thankful to him and the staff at CHP for their caring professionalism.
June 12, 2024
5
Dr. Austin and staff were great
June 12, 2024
4
I did not have an X-ray even though that should have been done. To charge 600.00 for an X-ray and my share was 315 is absurd! If everyone had to pay, prices would not be so high and I am tired of paying for all the people who get everything for free!!
June 12, 2024
5
The Dr and nurse were professional and had a kind bedside manner. The procedure could be painful for some and they talked me through it and went into detail of what to expect as well as gave me a second to regroup if it caused pain. They were wonderful.
June 13, 2024
5
Dr Austin was great. He took time to listen, examine and answer all of my questions. I hope I don't need urgent care in the future but if I do, I hope Dr Austin is on duty.
June 13, 2024
5
Thankful and blessed to have such friendly and courteous staff. Thank you.
June 12, 2024
5
Dr. Austin was amazing at stitching up my finger and the incision is healing well. He also had a warm bedside manner and walked me through the procedure and asked if I was doing okay...I appreciated his concerns for my well being.
June 9, 2024
5
Good service Caring staff
June 8, 2024
5
Everyone was wonderful and helpful. I would definitely go back again and recommend this office Thank you for this office and staff
July 20, 2024
5
Very good experience! Dr. Austin was so very pleasant and nice
July 16, 2024
5
I came in with a stuffy ear. The doctor was very thorough and explaining and showing me what was going on. He laid out a good care plan and by the next day I was already getting some relief. I'm so grateful, my ear had driven me crazy for two days. So glad I came to WellStar Urgent Care!
July 14, 2024
5
Dr Austin was very polite and very kind as was his staff.
July 10, 2024
5
Dr Austin listened to my concerns and provided the best possible care.
July 10, 2024
5
Nothing. The doctor and nurses were very efficient and courteous.
July 8, 2024
5
Prompt, pleasant, informing, easy to communicate with, defined issue and fixed problem. Successfully.
July 8, 2024
5
This is my favorite Urgent care. I drive past other urgent care facilities to use this one. Associates are always friendly and helpful. Doctor seem to care about making you well.
June 27, 2024
5
It was excellent from start to finish!!
June 26, 2024
5
Everyone was pleasant and informative.
June 22, 2024
5
The medical staff was so kind to my daughter who presented with new onset severe headache, nausea, visiting and visual changes. They gave a pillow and turned off lights while we waited for the doctor. The doctor quickly evaluated her and sent us on to Kennestone where she was diagnosed with viral meningitis!
June 22, 2024
5
The facility was very clean, and the staff, every one of them was very nice and friendly, and took good care of me. Thank you.
June 21, 2024
5
Convenient location.
June 19, 2024
5
Great staff! Appointment was kept right on time.
June 17, 2024
5
Dr. Austin and his nurse were awesome. He explained the nuances of his diagnosis and patiently went over how the various options for treatment might affect any medication that I was currently taking. I appreciated the care and concern that he, and his nurse, showed. I can't recall the nurses name, but she was very friendly and professional. All in all, an excellent experience with an all-star team.
June 15, 2024
5
Urgent care at Holly Springs is excellent. Courteous staff and Dr. Matthew Austin was great. He's a wonderful Doctor and had a great bedside manner.
June 15, 2024
5
All the staff were very happy and treated me very well. Outstanding job!
June 17, 2024
5
My nurse and doctor were great. It was really a nice visit.
June 15, 2024
5
everyone was kind, respectful, and professional. i had been to a different urgent care facility earlier in the week and walked out with no information and no help which led me to coming to wellstar two days later. much better facility and the staff listened and i left with a diagnosis and medicine.
June 14, 2024
5
Dr. Austin was incredibly thorough and provided detailed information about the care plan after diagnosis. I am very impressed and thankful to him and the staff at CHP for their caring professionalism.
June 12, 2024
5
Dr. Austin and staff were great
June 12, 2024
5
The Dr and nurse were professional and had a kind bedside manner. The procedure could be painful for some and they talked me through it and went into detail of what to expect as well as gave me a second to regroup if it caused pain. They were wonderful.
June 13, 2024
5
Dr Austin was great. He took time to listen, examine and answer all of my questions. I hope I don't need urgent care in the future but if I do, I hope Dr Austin is on duty.
June 13, 2024
5
Thankful and blessed to have such friendly and courteous staff. Thank you.
June 12, 2024
5
Dr. Austin was amazing at stitching up my finger and the incision is healing well. He also had a warm bedside manner and walked me through the procedure and asked if I was doing okay...I appreciated his concerns for my well being.
June 9, 2024
5
Good service Caring staff
June 8, 2024
4
Went well
July 6, 2024
4
I did not have an X-ray even though that should have been done. To charge 600.00 for an X-ray and my share was 315 is absurd! If everyone had to pay, prices would not be so high and I am tired of paying for all the people who get everything for free!!
June 12, 2024
3
The doctor was very helpful and explained the problem.
July 18, 2024
3
I wish there was better communication between parents and providers. Sometimes we as parents worry so much about our sick children and need some help to know what to do. The MyChart app is a joke
July 6, 2024
3
The doctor was very helpful and explained the problem.
July 18, 2024
3
I wish there was better communication between parents and providers. Sometimes we as parents worry so much about our sick children and need some help to know what to do. The MyChart app is a joke
July 6, 2024
4
Went well
July 6, 2024
4
I did not have an X-ray even though that should have been done. To charge 600.00 for an X-ray and my share was 315 is absurd! If everyone had to pay, prices would not be so high and I am tired of paying for all the people who get everything for free!!
June 12, 2024
5
Everyone was wonderful and helpful. I would definitely go back again and recommend this office Thank you for this office and staff
July 20, 2024
5
Very good experience! Dr. Austin was so very pleasant and nice
July 16, 2024
5
I came in with a stuffy ear. The doctor was very thorough and explaining and showing me what was going on. He laid out a good care plan and by the next day I was already getting some relief. I'm so grateful, my ear had driven me crazy for two days. So glad I came to WellStar Urgent Care!
July 14, 2024
5
Dr Austin was very polite and very kind as was his staff.
July 10, 2024
5
Dr Austin listened to my concerns and provided the best possible care.
July 10, 2024
5
Nothing. The doctor and nurses were very efficient and courteous.
July 8, 2024
5
Prompt, pleasant, informing, easy to communicate with, defined issue and fixed problem. Successfully.
July 8, 2024
5
This is my favorite Urgent care. I drive past other urgent care facilities to use this one. Associates are always friendly and helpful. Doctor seem to care about making you well.
June 27, 2024
5
It was excellent from start to finish!!
June 26, 2024
5
Everyone was pleasant and informative.
June 22, 2024
5
The medical staff was so kind to my daughter who presented with new onset severe headache, nausea, visiting and visual changes. They gave a pillow and turned off lights while we waited for the doctor. The doctor quickly evaluated her and sent us on to Kennestone where she was diagnosed with viral meningitis!
June 22, 2024
5
The facility was very clean, and the staff, every one of them was very nice and friendly, and took good care of me. Thank you.
June 21, 2024
5
Convenient location.
June 19, 2024
5
Great staff! Appointment was kept right on time.
June 17, 2024
5
Dr. Austin and his nurse were awesome. He explained the nuances of his diagnosis and patiently went over how the various options for treatment might affect any medication that I was currently taking. I appreciated the care and concern that he, and his nurse, showed. I can't recall the nurses name, but she was very friendly and professional. All in all, an excellent experience with an all-star team.
June 15, 2024
5
Urgent care at Holly Springs is excellent. Courteous staff and Dr. Matthew Austin was great. He's a wonderful Doctor and had a great bedside manner.
June 15, 2024
5
All the staff were very happy and treated me very well. Outstanding job!
June 17, 2024
5
My nurse and doctor were great. It was really a nice visit.
June 15, 2024
5
everyone was kind, respectful, and professional. i had been to a different urgent care facility earlier in the week and walked out with no information and no help which led me to coming to wellstar two days later. much better facility and the staff listened and i left with a diagnosis and medicine.
June 14, 2024
5
Dr. Austin was incredibly thorough and provided detailed information about the care plan after diagnosis. I am very impressed and thankful to him and the staff at CHP for their caring professionalism.
June 12, 2024
5
Dr. Austin and staff were great
June 12, 2024
5
The Dr and nurse were professional and had a kind bedside manner. The procedure could be painful for some and they talked me through it and went into detail of what to expect as well as gave me a second to regroup if it caused pain. They were wonderful.
June 13, 2024
5
Dr Austin was great. He took time to listen, examine and answer all of my questions. I hope I don't need urgent care in the future but if I do, I hope Dr Austin is on duty.
June 13, 2024
5
Thankful and blessed to have such friendly and courteous staff. Thank you.
June 12, 2024
5
Dr. Austin was amazing at stitching up my finger and the incision is healing well. He also had a warm bedside manner and walked me through the procedure and asked if I was doing okay...I appreciated his concerns for my well being.
June 9, 2024
5
Good service Caring staff
June 8, 2024
5
Everyone was wonderful and helpful. I would definitely go back again and recommend this office Thank you for this office and staff
July 20, 2024
3
The doctor was very helpful and explained the problem.
July 18, 2024
5
Very good experience! Dr. Austin was so very pleasant and nice
July 16, 2024
5
I came in with a stuffy ear. The doctor was very thorough and explaining and showing me what was going on. He laid out a good care plan and by the next day I was already getting some relief. I'm so grateful, my ear had driven me crazy for two days. So glad I came to WellStar Urgent Care!
July 14, 2024
5
Dr Austin was very polite and very kind as was his staff.
July 10, 2024
5
Dr Austin listened to my concerns and provided the best possible care.
July 10, 2024
5
Nothing. The doctor and nurses were very efficient and courteous.
July 8, 2024
5
Prompt, pleasant, informing, easy to communicate with, defined issue and fixed problem. Successfully.
July 8, 2024
4
Went well
July 6, 2024
3
I wish there was better communication between parents and providers. Sometimes we as parents worry so much about our sick children and need some help to know what to do. The MyChart app is a joke
July 6, 2024
5
This is my favorite Urgent care. I drive past other urgent care facilities to use this one. Associates are always friendly and helpful. Doctor seem to care about making you well.
June 27, 2024
5
It was excellent from start to finish!!
June 26, 2024
5
The medical staff was so kind to my daughter who presented with new onset severe headache, nausea, visiting and visual changes. They gave a pillow and turned off lights while we waited for the doctor. The doctor quickly evaluated her and sent us on to Kennestone where she was diagnosed with viral meningitis!
June 22, 2024
5
Everyone was pleasant and informative.
June 22, 2024
5
The facility was very clean, and the staff, every one of them was very nice and friendly, and took good care of me. Thank you.
June 21, 2024
5
Convenient location.
June 19, 2024
5
Great staff! Appointment was kept right on time.
June 17, 2024
5
All the staff were very happy and treated me very well. Outstanding job!
June 17, 2024
5
Dr. Austin and his nurse were awesome. He explained the nuances of his diagnosis and patiently went over how the various options for treatment might affect any medication that I was currently taking. I appreciated the care and concern that he, and his nurse, showed. I can't recall the nurses name, but she was very friendly and professional. All in all, an excellent experience with an all-star team.
June 15, 2024
5
Urgent care at Holly Springs is excellent. Courteous staff and Dr. Matthew Austin was great. He's a wonderful Doctor and had a great bedside manner.
June 15, 2024
5
My nurse and doctor were great. It was really a nice visit.
June 15, 2024
5
everyone was kind, respectful, and professional. i had been to a different urgent care facility earlier in the week and walked out with no information and no help which led me to coming to wellstar two days later. much better facility and the staff listened and i left with a diagnosis and medicine.
June 14, 2024
5
The Dr and nurse were professional and had a kind bedside manner. The procedure could be painful for some and they talked me through it and went into detail of what to expect as well as gave me a second to regroup if it caused pain. They were wonderful.
June 13, 2024
5
Dr Austin was great. He took time to listen, examine and answer all of my questions. I hope I don't need urgent care in the future but if I do, I hope Dr Austin is on duty.
June 13, 2024
5
Dr. Austin was incredibly thorough and provided detailed information about the care plan after diagnosis. I am very impressed and thankful to him and the staff at CHP for their caring professionalism.
June 12, 2024
5
Thankful and blessed to have such friendly and courteous staff. Thank you.
June 12, 2024
5
Dr. Austin and staff were great
June 12, 2024
4
I did not have an X-ray even though that should have been done. To charge 600.00 for an X-ray and my share was 315 is absurd! If everyone had to pay, prices would not be so high and I am tired of paying for all the people who get everything for free!!
June 12, 2024
5
Dr. Austin was amazing at stitching up my finger and the incision is healing well. He also had a warm bedside manner and walked me through the procedure and asked if I was doing okay...I appreciated his concerns for my well being.
June 9, 2024
5
Good service Caring staff
June 8, 2024
5
Good service Caring staff
June 8, 2024
5
Dr. Austin was amazing at stitching up my finger and the incision is healing well. He also had a warm bedside manner and walked me through the procedure and asked if I was doing okay...I appreciated his concerns for my well being.
June 9, 2024
5
Dr. Austin and staff were great
June 12, 2024
4
I did not have an X-ray even though that should have been done. To charge 600.00 for an X-ray and my share was 315 is absurd! If everyone had to pay, prices would not be so high and I am tired of paying for all the people who get everything for free!!
June 12, 2024
5
Thankful and blessed to have such friendly and courteous staff. Thank you.
June 12, 2024
5
Dr. Austin was incredibly thorough and provided detailed information about the care plan after diagnosis. I am very impressed and thankful to him and the staff at CHP for their caring professionalism.
June 12, 2024
5
The Dr and nurse were professional and had a kind bedside manner. The procedure could be painful for some and they talked me through it and went into detail of what to expect as well as gave me a second to regroup if it caused pain. They were wonderful.
June 13, 2024
5
Dr Austin was great. He took time to listen, examine and answer all of my questions. I hope I don't need urgent care in the future but if I do, I hope Dr Austin is on duty.
June 13, 2024
5
everyone was kind, respectful, and professional. i had been to a different urgent care facility earlier in the week and walked out with no information and no help which led me to coming to wellstar two days later. much better facility and the staff listened and i left with a diagnosis and medicine.
June 14, 2024
5
My nurse and doctor were great. It was really a nice visit.
June 15, 2024
5
Urgent care at Holly Springs is excellent. Courteous staff and Dr. Matthew Austin was great. He's a wonderful Doctor and had a great bedside manner.
June 15, 2024
5
Dr. Austin and his nurse were awesome. He explained the nuances of his diagnosis and patiently went over how the various options for treatment might affect any medication that I was currently taking. I appreciated the care and concern that he, and his nurse, showed. I can't recall the nurses name, but she was very friendly and professional. All in all, an excellent experience with an all-star team.
June 15, 2024
5
Great staff! Appointment was kept right on time.
June 17, 2024
5
All the staff were very happy and treated me very well. Outstanding job!
June 17, 2024
5
Convenient location.
June 19, 2024
5
The facility was very clean, and the staff, every one of them was very nice and friendly, and took good care of me. Thank you.
June 21, 2024
5
Everyone was pleasant and informative.
June 22, 2024
5
The medical staff was so kind to my daughter who presented with new onset severe headache, nausea, visiting and visual changes. They gave a pillow and turned off lights while we waited for the doctor. The doctor quickly evaluated her and sent us on to Kennestone where she was diagnosed with viral meningitis!
June 22, 2024
5
It was excellent from start to finish!!
June 26, 2024
5
This is my favorite Urgent care. I drive past other urgent care facilities to use this one. Associates are always friendly and helpful. Doctor seem to care about making you well.
June 27, 2024
4
Went well
July 6, 2024
3
I wish there was better communication between parents and providers. Sometimes we as parents worry so much about our sick children and need some help to know what to do. The MyChart app is a joke
July 6, 2024
5
Nothing. The doctor and nurses were very efficient and courteous.
July 8, 2024
5
Prompt, pleasant, informing, easy to communicate with, defined issue and fixed problem. Successfully.
July 8, 2024
5
Dr Austin was very polite and very kind as was his staff.
July 10, 2024
5
Dr Austin listened to my concerns and provided the best possible care.
July 10, 2024
5
I came in with a stuffy ear. The doctor was very thorough and explaining and showing me what was going on. He laid out a good care plan and by the next day I was already getting some relief. I'm so grateful, my ear had driven me crazy for two days. So glad I came to WellStar Urgent Care!
July 14, 2024
5
Very good experience! Dr. Austin was so very pleasant and nice
July 16, 2024
3
The doctor was very helpful and explained the problem.
July 18, 2024
5
Everyone was wonderful and helpful. I would definitely go back again and recommend this office Thank you for this office and staff
July 20, 2024
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Matthew Austin, MD
Primary Care Physician with Wellstar since 2022
Rating
4.8
|
Specialties
Urgent Care
, Family Medicine
Education
Doctor of Medicine
Medical School
Mercer University
Residency
Mayo Clinic and Foundation
Certifications
American Board of Family Medicine
Spoken Languages
English
Office Locations
|
www.wellstar.org/physicians/matthew-austin-md
|
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