Accessing COVID-19 Medications with Wellstar

More patients of all ages, from young adults to busy families and seniors, are visiting Wellstar Urgent Care, attracted by the convenience and accessibility to skilled providers.

Urgent care is the appropriate first stop for many non-emergency situations, such as respiratory ailments, sports injuries and falls. You can make same-day appointments, walk in to one of our Urgent Care Centers or have a Virtual Urgent Care visit.

“It’s great for patients to have a place they know they can get in that day if they need to—for themselves or for their children,” said Dr. Andrew Thornton, a family medicine physician. Dr. Thornton is the lead physician at Wellstar Urgent Care in Holly Springs, Alpharetta and Woodstock.

“What I do to help patients in urgent care is very rewarding, and I think it fills a huge need in healthcare today.”

Need a visit quickly? Urgent care may be the answer

Many Wellstar Urgent Care locations have extended hours and are equipped to diagnose and treat illnesses and injuries, such as:

• Cough, congestion, sore throat, fever and body aches
• Stomach aches and distress
• Respiratory viruses, such as flu, COVID-19 and respiratory syncytial virus (RSV)
• Sprains, strains and broken bones
• Injuries from falls, workplace accidents or sports

The centers have X-ray and CT scanning equipment, and you can get school and sports physicals. The centers also administer vaccines recommended by clinicians to prevent serious illnesses.

Urgent care can help avoid unnecessary and costly emergency room visits. But it's important to remember that the Emergency Department is the right place in any potentially life-threatening situation. Dr. Thornton advised that you should head to the emergency room if you have any of these symptoms:

• Severe chest pain, especially with tightness or squeezing
• Open wounds with uncontrolled or rapid bleeding
• Sudden severe pain
• Traumatic injury, such as from a motor vehicle accident
• Active shortness of breath
• Suicidal thoughts
• Stroke-like symptoms, such as:
• Trouble speaking
• Sudden difficulty walking
• Arm or leg weakness
• Sudden vision loss
• Confusion

Urgent care fills some of today’s healthcare gaps

Wellstar is continually seeking ways to meet the evolving needs and preferences of patients and our communities.

A Kaiser Family Foundation 2018 poll found that 45% of adults ages 18 to 29 didn’t have a primary care provider. The number was 28% for adults ages 30 to 49.

Not having a primary care provider leaves you with few options if you become ill or injured. It also means you aren’t getting care that could detect serious illnesses early, when they are more treatable.

Find a primary care provider near you.

It’s not surprising that many Gen Z and millennial patients use urgent care. According to an article in The  Journal of Urgent Care Medicine, around 36% reported having been to an urgent care clinic in the past six months.

Busy families are also frequent visitors to urgent care, a fact that Dr. Thornton said he understands firsthand as parent to two children involved in sports.

Among the common injuries Dr. Thornton sees in urgent care are sports injuries, including concussions.

“As a parent, I’ve experienced the anxiety you feel when your child is suddenly sick or hurt and you don’t know if you can get in with the pediatrician that day,” he said.

Technology ties Urgent Care Centers to Wellstar specialists and services

As busy as they may become, urgent care physicians always take the time you need.

Clinicians can use electronic medical records to review your medication list, past test results and other health information. The same system allows urgent care providers to refer you for follow-up with primary care or other specialists at Wellstar.

Often, patients come to urgent care for a provider’s note to explain why they missed work or school. “We’re always happy to see you and provide the documentation you need,” Dr. Thornton said. “But while you’re here, we will do a physical exam. We can also do testing when indicated."

Another benefit to patient care is a mobile application that records patient-provider conversations, transcribes the recordings and drafts a clinical note. Dr. Thornton said the technology frees providers to observe you closely and focus on what you’re saying.

“Patients appreciate anything we can do to keep our focus on them, especially in urgent care,” he said. “It’s a fast-paced environment. We want to be able to give them every minute that we have.”

Learn more about Wellstar Urgent Care

• Know where to go to get care —urgent care, ER, primary care or pharmacy—based on your symptoms and situation.
• Find a Wellstar Urgent Care Center or book a virtual visit.
• Sign up for Wellstar MyChart so you’re ready to make an urgent care visit the next time you or a family member needs one.
• Listen to Dr. Thornton discuss Wellstar Urgent Care practice on 95.5 WSB’s The Weekly Check-Up.

People who want to lose weight have more options than ever before. However, deciding which one to pursue can be a challenge. Should you go for lifestyle changes alone? Consider weight loss surgery? Or look into injectable weight loss drugs like Ozempic and Wegovy?

We asked two Wellstar physicians to weigh in on this popular topic—and their answers might surprise you. Dr. Lisa Hilton is director of minimally invasive and bariatric surgery at Wellstar MCG Health Medical Center and director of the Center of Obesity and Metabolism at Augusta University. Dr. Mitzi Rubin is a family medicine physician and director of the Wellstar Center for Best Health. Here’s what these two experts have to say about obesity, treatment options and the importance of a comprehensive approach to weight loss.

Let’s cut to the chase: What is the best way to lose weight?

Dr. Rubin: There is no magic fix that works for everyone. Many people have tried every fad diet out there. They’ve tried being more active. Maybe they’ve even had bariatric surgery or used injectable weight loss drugs—but nothing works. If this sounds like you, schedule an appointment at a comprehensive weight loss center. Find one that offers medical and surgical treatment options and personalized recommendations. And make sure they provide ongoing support to help you meet and maintain your weight loss goals.

Dr. Hilton: Both of our centers take this comprehensive approach. We use every tool available to treat obesity. You may be successful with lifestyle changes alone, or perhaps you need to meet with a behavioral therapist or consider surgery, medicine or a combination of therapies. Everyone is unique, and their treatment plan has to be unique too.

What’s your take on weight loss injectables—are you a fan?

Dr. Rubin: I’m excited about drugs like Wegovy and Ozempic, which people sometimes refer to as GLP-1s. They work because they control your appetite and reduce ‘food noise,’ a persistent, unwanted focus on food.

However, not everyone can tolerate the side effects, which include nausea, constipation and diarrhea. If you want to lose more than 20% of your body weight, using one of those drugs alone probably won’t get you there. Another consideration is that many people need to continue taking these drugs for life—even after they reach their weight loss goals.

What are some misconceptions about bariatric surgery?

Dr. Hilton: Two big misconceptions are that bariatric surgery is dangerous and it doesn’t work. Here’s what I’d say: First, bariatric surgery is as safe as a routine procedure like gallbladder removal. Second, bariatric surgery is the most long-lasting and effective treatment for obesity available. Most people who have bariatric surgery maintain their weight loss at the 10-year mark.

With weight loss drugs dominating the headlines, have you noticed a shift away from surgery?

Dr. Hilton: Yes, but I think that’s temporary. The drugs are sparking conversations about obesity and weight loss, which is a good thing. Patients who have never considered bringing up obesity to their primary care provider are asking about the injectables. They’re making appointments at a comprehensive weight loss center, and they are discovering they have a lot of choices. It isn’t ‘medicine or surgery’ or ‘medicine versus surgery.’ Sometimes the best answer is both.

Can you share a weight loss success story with us?

Dr. Rubin: We’ve had so many success stories. One of our rock star patients has lost 250 pounds under our care. Now, she’s living her life again. Her diabetes is in remission, and her cholesterol has improved. She’s no longer depressed and isolated. My whole team is so proud of her—she has completely changed her lifestyle, sees our dietitian regularly and attends our support group. Another patient has lost 135 pounds. He and his wife are losing weight together, and it’s fantastic.

Dr. Hilton: We ask our patients at their first visit, ‘What does success look like to you?’ Most have a number in mind, but non-scale victories are important too. Some want to get off their diabetes medicine or shop in a regular store instead of a big and tall store. Others want to take their kids to Disney World or a water park and have fun on the rides—not just watch.

What is the No. 1 key to weight loss success?

Dr. Rubin: The key is to make lasting lifestyle changes. Medication and bariatric surgery can only get you so far. If you are ready to make these changes, consider finding a team who offers personalized, long-term support. Dr. Hilton, myself and others at Wellstar are here to help!

Ready to take your first step? If you’re considering lifestyle changes, medication or surgery for weight loss, it all starts with a conversation. Schedule a visit with your primary care clinician to discuss your goals, health history and next steps.